Laara Mahrcell
Calgary
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
11
11
years of professional experience
Work History
Experienced Server
Mission Diner
02.2015 - 05.2017
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server Supervisor
Eggs Oasis – Server Feb 2013 – Oct 2014
02.2013 - 10.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager/Server
Flamingo Lounge
02.2006 - 11.2010
- Consulted and coordinated with product representatives.
- Educated staff on new products.
- Conducted inventory control.
- Organized stock for easier sales.
- Provided bar service for lounge and cabaret.
Education
High School Diploma -
Eric Hamber High School
Vancouver, BC 06.2001
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Accomplishments
Hauler and deliverer to the residential construction industry, playing a vital role in the logistics, supply chain management and verification of site cleanliness of the construction projects.
Certified Dog Trainer
Languages
English
Professional Working
Timeline
Experienced Server
Mission Diner
02.2015 - 05.2017
Server Supervisor
Eggs Oasis – Server Feb 2013 – Oct 2014
02.2013 - 10.2014
Assistant Manager/Server
Flamingo Lounge
02.2006 - 11.2010
High School Diploma -
Eric Hamber High School
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