Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laana Izzet

Ottawa,Canada

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

4
4
years of professional experience

Work History

Flight Attendant

Porter Airlines
Ottawa
02.2025 - Current
  • Ensured passenger safety through thorough pre-flight briefings and safety demonstrations.
  • Assisted passengers with boarding, deplaning, and luggage storage during flights.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with crew members to maintain efficient in-flight operations and service delivery.
  • Monitored cabin conditions to ensure comfort and compliance with airline standards.

Serving Assistant

JOEY Rideau
Ottawa, Canada
08.2024 - Current
  • Upheld high professional standards to achieve performance targets
  • Prioritized and completed time-critical tasks
  • Personalized guest experiences, going extra mile to satisfy customer needs
  • Promoted positive workplace culture by treating coworkers respectfully and professionally at all times

Server

Mezzanotte Italian Bistro
Ottawa, Canada
09.2024 - 01.2025
  • Maintained cleanliness and organization of dining area, adhering to hygiene standards.
  • Monitored dining area to anticipate customer needs, offering proactive service.
  • Processed cash, credit card, and gift card transactions securely using POS software.
  • Handled high-volume shifts without compromising service quality.

Hostess and Expeditor - SUMMER SEASON

Browns Socialhouse Centretown
Ottawa, Canada
05.2024 - 08.2024
  • Maintained seating charts to optimize station rotations
  • Communicated with management and service staff to address customer needs
  • Assisted bussers in clearing tables to expedite turnover time between seatings
  • Crosstrained as server to provide additional support during busy shifts

Restaurant Hostess - SUMMER SEASON

Milestones Grill and Bar
Ottawa, Canada
04.2024 - 08.2024
  • Maintained seating charts to optimize station rotations
  • Communicated with management and service staff to address customer needs
  • Collaborated with management in planning events or promotions held at restaurant

Serving Assistant

Beckta Dining and Wine
Ottawa, Canada
01.2023 - 05.2024
  • Personalized guest experiences, going extra mile to satisfy customer needs
  • Addressed customers with friendly greetings and conversations
  • Upheld high professional standards to achieve performance targets

Food Expeditor - SUMMER SEASON

Metropolitan Brasserie Restaurant
Ottawa, Canada
04.2023 - 09.2023
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere

Hostess & Expeditor

Sidedoor Contemporary Kitchen & Bar
Ottawa, Canada
02.2021 - 12.2022
  • Communicated with management and service staff to address customer needs
  • Maintained seating charts to optimize station rotations
  • Assisted servers in setting up tables with appropriate tableware and condiments
  • Answered phone calls and provided information on menu items, specials, and operating hours

Education

Diploma - Social Sciences

Cegep Heritage
Gatineau, Quebec
05-2025

High School - Social Sciences

D'arcy Mcgee High School
Gatineau, Quebec
06.2023

Skills

  • Patience
  • Maintaining Composure
  • Professional Attitude
  • Menu Memorization
  • Food Running
  • Customer Service

Timeline

Flight Attendant

Porter Airlines
02.2025 - Current

Server

Mezzanotte Italian Bistro
09.2024 - 01.2025

Serving Assistant

JOEY Rideau
08.2024 - Current

Hostess and Expeditor - SUMMER SEASON

Browns Socialhouse Centretown
05.2024 - 08.2024

Restaurant Hostess - SUMMER SEASON

Milestones Grill and Bar
04.2024 - 08.2024

Food Expeditor - SUMMER SEASON

Metropolitan Brasserie Restaurant
04.2023 - 09.2023

Serving Assistant

Beckta Dining and Wine
01.2023 - 05.2024

Hostess & Expeditor

Sidedoor Contemporary Kitchen & Bar
02.2021 - 12.2022

Diploma - Social Sciences

Cegep Heritage

High School - Social Sciences

D'arcy Mcgee High School

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Laana Izzet