Summary
Overview
Work History
Education
Skills
Timeline
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La-Teesha Brown

Toronto,ON

Summary

Compassionate and dedicated Patient Support Assistant at Oak Valley Health, skilled in direct patient care and mental health support. Proven ability to enhance patient outcomes through effective teamwork and crisis intervention. Proficient in client documentation and ADL assistance, ensuring quality of life for clients while maintaining a safe environment.

Overview

6
6
years of professional experience

Work History

Patient Support Assistant

Oak Valley Health
01.2025 - Current
  • Answered call bells/ lights and supported patient needs, assisted clients with ADL's to maintain self-esteem and general wellness.
  • Assisted nursing staff with patient care, improving overall efficiency and quality of care. Observed and reported changes in patients'' conditions promptly.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Contributed to effective teamwork by collaborating with healthcare professionals to ensure optimal patient outcomes.
  • Completed client documentation end of shift.

Personal Support Worker-Ambassador

OPSWA-CANSWA
06.2024 - 11.2024
  • Adapted branding messages to align with diverse audience segments, ensuring widespread appeal.
  • Collaborated with marketing team to develop and implement local marketing strategies; by spreading awareness on shortages and lack of community support in rural, less populated areas, within Ontario's health care in for PSW's.
  • Approached strangers and interacted in natural conversation with goal of promoting and recruiting people to become PSW's.
  • Handed out merch and pamphlet's with information and education support for accessibility.

Clinical Support Worker

CAMH - Outpatient Center
02.2019 - 09.2022
  • Assisted clinical staff with the implementation of individualized care plans for improved patient outcomes.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Supportedclients with mental support and ADL's to accomplish quality of life and sustain needs.
  • Helped and assisted clients navigate social services system and access needed/ accessible resources.
  • Ensured safe and timely transportation of clients to and from various appointments, treatments, and social programs, with lead vehicle.

Education

College Diploma - Personal Support Worker

C.J Health Care College
Toronto, ON
07-2012

Skills

  • Direct patient care/ Indirect patient care
  • ADL assistance
  • Customer Service
  • Multitasking Abilities
  • Mental health support
  • Geriatric care
  • Teamwork and Collaboration
  • Hoyer lifting equipment/ Heavy lifting
  • First Aid & CPR
  • Client documentation

Timeline

Patient Support Assistant

Oak Valley Health
01.2025 - Current

Personal Support Worker-Ambassador

OPSWA-CANSWA
06.2024 - 11.2024

Clinical Support Worker

CAMH - Outpatient Center
02.2019 - 09.2022

College Diploma - Personal Support Worker

C.J Health Care College

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La-Teesha Brown