Kyungmin Ha
Toronto,Canada
Summary
Personable and customer-focused individual seeking a position where I can utilize my strong communication skills and passion for providing excellent service.
Overview
6
6
years of professional experience
Work History
Server
Akane Sushi
Toronto, ON
08.2024 - Current
- Resolved problems or concerns to satisfaction of involved parties.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
Server
bb.q Chicken
01.2023 - Current
- Provided exceptional customer service to enhance dining experiences
- Efficiently handled serving duties, ensuring timely and accurate order delivery
- Efficiently handled serving duties, ensuring timely and accurate order delivery
Server
Trinity Manor at Westerra Inc
06.2020 - 12.2022
- Safely served food to the residents
- Communicating kindly and politely with all residents
- Able to respond calmly to inappropriate behaviour and deescalate the situation professionally
- Cleaning and sanitizing the kitchen competently
Server
The Moo Shoppe Ice Cream
05.2019 - 10.2020
- Provided exceptional customer service, ensuring a positive and welcoming experience for all customers
- Preparing ice cream in a sanitary and timely manner
- Understanding customer's needs and fulfilling their needs to the fullest
- Accurately recorded orders on cash register and point-of-sale system.
Education
Bachelor of Commerce - Business Technology Management
Toronto Metropolitan University
Toronto, ON08-2029
Grade 12 diploma -
Winston Knoll Collegiate
Regina, SK06.2019
Skills
- Server Scheduling
- DHCP management
- DNS management
- Server monitoring
- Storage management
- Performance tuning
Languages
- English
- Korean
Professionaldevelopmentandcertificates
- Best Buddies Canada program, Winston Knoll Collegiate, 09/01/18, 06/30/19
- University of Regina Entrance Scholarship, Fall 2019
- Standard and Emergency First Aid; AED/CPR Healthcare Provider (HCP), 2019 - Renewed in 2022
- Transferring, Lifting and Repositioning (TLR), 2019 - Renewed in 2021
- Workplace Hazardous Materials Information System (WHMIS), 2019
- Food Handlers, 2021
- Smart Serve, 2024
Description
Personable and customer-focused individual seeking a position where I can utilize my strong communication skills and passion for providing excellent service.
Languages
English
Full Professional
Korean
Full Professional
Timeline
Server
Akane Sushi
08.2024 - Current
Server
bb.q Chicken
01.2023 - Current
Server
Trinity Manor at Westerra Inc
06.2020 - 12.2022
Server
The Moo Shoppe Ice Cream
05.2019 - 10.2020
Bachelor of Commerce - Business Technology Management
Toronto Metropolitan University
Grade 12 diploma -
Winston Knoll Collegiate
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