Dynamic leader and former Business Owner at 623595 ALBERTA LTD. O/a Bow Bulgogi House, renowned for elevating customer relations and financial management. Excelled in fostering team collaboration, driving quality assurance, and implementing strategic financial practices to boost efficiency. Expert in employee training and public speaking, consistently achieving beyond expectations.
Overview
9
9
years of professional experience
Work History
Business Owner
623595 ALBERTA LTD. O/a Bow Bulgogi House
Calgary, AB
04.2019 - 07.2024
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Trained and motivated employees to perform daily business functions.
Introduced new methods, practices, and systems to reduce turnaround time.
Supervisor
Bow Bulgogi House
Calgary, AB
01.2016 - 03.2019
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.