Kyumars Akbari
Hamilton,Canada
Summary
Focused student with knowledge of safety, customer satisfaction and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as diligent by peers, can be relied upon to help your company achieve its goals. Current student looking to join the workforce to gain real word experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
6
6
years of professional experience
Work History
Store Standards Associate
Walmart
Hamilton, ON
10.2022 - 12.2023
- Pushed carts from store entrance to designated areas in the store.
- Organized and arranged merchandise on shelves, racks, and displays.
- Assisted customers with loading their purchases into their vehicles.
- Maintained cart corrals ensuring all carts are present at all times.
- Retrieved shopping carts from parking lots and other areas of the store premises.
- Provided assistance to customers by answering questions about products or services available in the store.
Customer Service Representative
Hot Stone Pizza and Shawarma
Hamilton, ON
06.2018 - 11.2019
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
No Degree -
St. Thomas More Catholic Secondary School
Hamilton, ON06.2024
Skills
- Multitasking Abilities
- Teamwork and Collaboration
- Cooperative Attitude
- Stocking and Replenishing
- Cash Register Operation
- Teamwork and Collaboration
- Team Support and Assistance
- Cart Collection
- Customer Service
- Customer service over the phone
Timeline
Store Standards Associate
Walmart
10.2022 - 12.2023
Customer Service Representative
Hot Stone Pizza and Shawarma
06.2018 - 11.2019
No Degree -
St. Thomas More Catholic Secondary School
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