Kyrelle Cage-Morrison
Hayward
Summary
I have over 10 years experience in customer service in assisting and helping customers. I have over four years of sales experience a personal seller and also working several commission based jobs but also buying and selling used cars and electronics as a second source of income. I’ve been very successful in the sales world, I feel like I'm an ideal candidate for this position.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant 3
UCSF Health
03.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant 2
Stanford medicine partners
05.2023 - Current
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Scheduled appointments for patients, coordinating with other departments as needed
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Maintained inventory of medical supplies and equipment to ensure availability when needed
- Collaborated with insurance companies to verify coverage eligibility for patients' medical services
- Coordinated referrals to specialists or other healthcare providers based on physician recommendations
- Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
- Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
- Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
- Contributed to a positive work environment through effective communication with colleagues
- Aided in training new medical assistants on office protocols and clinical procedures
- Assisted with administrative tasks such as filing documents or processing paperwork
- Closely monitored inventory levels of vaccines or medications requiring special storage conditions
- Responded quickly during emergencies or urgent situations within the clinic setting
- Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow
- Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
Forklift Operator
BlueCrew
12.2021 - Current
- Operates forklift / Order Picker in and around warehouse
- Pulls product from the warehouse for shipment to the stores and DC's
- Moves product from Inbound Bins into the racks according product type and dimension
- Relocates product from end caps and service area into racks
- Efficiently pick customer orders
- Ensures inbound product and transfers received are stored in designated rack areas
- Responsible for scanning merchandise prior to moving it to a different location
- Positions product on racking system
- Carry or transports orders to the dock with material handling equipment
- Able to operate radio frequency equipment
- Conducts operations in compliance with OSHA standards
- Conducts operations in a manner that promotes safety
- Responsible for the completeness and correctness of all orders filled
- Inspects the equipment
- Maintains a clean free from debris warehouse floor
- Meet company standards for productivity
Medical Assistant
Ambulnz
05.2022 - 04.2023
- Prepare exam rooms before and after each examination according to clinic infection control procedures in a timely manner.
- Assist in patient flow management by timely rooming clients, maintaining awareness of exam room availability and timing.
- Take and record vital signs in the Electronic Health Record.
- Interact with clients in a respectful manner and maintain professional boundaries.
- Perform intake, record medical histories and perform client assessment including any initial assessments.
- Record client's chief complaint.
- Prepare clients for practitioner visit by exposing area to be examined.
- Perform EKG, audiometry and other tests, as necessary.
- Assist practitioners during examinations, as needed.
- Perform immunization injections, phlebotomy and basic in-clinic lab testing.
- Copy and file lab results, x-rays and other medical reports in patient medical records.
- Maintain adequate stocks of medical supplies and forms in clinic areas, checking supply levels and expiration dates regularly.
- Perform quality control testing of equipment, and record on logs as required.
- Check and record temperature of immunization refrigerator daily.
- Provide patient education and information as instructed by practitioners according to clinic protocols.
- Keep all clinic areas neat and clean according to requirements.
- Chart patient follow-up and other activities as needed
- Administering Pregnancy test
- Administering drug test
Medical Assistant
Predicine Inc
06.2021 - 06.2022
- Prepare exam rooms before and after each examination according to clinic infection control procedures in a timely manner.
- Assist in patient flow management by timely rooming clients, maintaining awareness of exam room availability and timing.
- Take and record vital signs in the Electronic Health Record.
- Interact with clients in a respectful manner and maintain professional boundaries.
- Perform intake, record medical histories and perform client assessment including any initial assessments.
- Record client's chief complaint.
- Prepare clients for practitioner visit by exposing area to be examined.
- Perform EKG, audiometry and other tests, as necessary.
- Assist practitioners during examinations, as needed.
- Perform immunization injections, phlebotomy and basic in-clinic lab testing.
- Copy and file lab results, x-rays and other medical reports in patient medical records.
- Maintain adequate stocks of medical supplies and forms in clinic areas, checking supply levels and expiration dates regularly.
- Perform quality control testing of equipment, and record on logs as required.
- Check and record temperature of immunization refrigerator daily.
- Provide patient education and information as instructed by practitioners according to clinic protocols.
- Keep all clinic areas neat and clean according to requirements.
- Chart patient follow-up and other activities as needed
- Administering Pregnancy test
- Administering drug test
Medical Assistant (Contract)
Private Medical Group
01.2022 - 04.2022
- Prepare exam rooms before and after each examination according to clinic infection control procedures in a timely manner.
- Assist in patient flow management by timely rooming clients, maintaining awareness of exam room availability and timing.
- Take and record vital signs in the Electronic Health Record.
- Interact with clients in a respectful manner and maintain professional boundaries.
- Perform intake, record medical histories and perform client assessment including any initial assessments.
- Record client's chief complaint.
- Prepare clients for practitioner visit by exposing area to be examined.
- Perform EKG, audiometry and other tests, as necessary.
- Assist practitioners during examinations, as needed.
- Perform immunization injections, phlebotomy and basic in-clinic lab testing.
- Copy and file lab results, x-rays and other medical reports in patient medical records.
- Maintain adequate stocks of medical supplies and forms in clinic areas, checking supply levels and expiration dates regularly.
- Perform quality control testing of equipment, and record on logs as required.
- Check and record temperature of immunization refrigerator daily.
- Provide patient education and information as instructed by practitioners according to clinic protocols.
- Keep all clinic areas neat and clean according to requirements.
- Chart patient follow-up and other activities as needed
Medical Assistant (Contract)
Sutter Health
09.2021 - 12.2021
- Prepare exam rooms before and after each examination according to clinic infection control procedures in a timely manner.
- Assist in patient flow management by timely rooming clients, maintaining awareness of exam room availability and timing.
- Take and record vital signs in the Electronic Health Record.
- Interact with clients in a respectful manner and maintain professional boundaries.
- Perform intake, record medical histories and perform client assessment including any initial assessments.
- Record client's chief complaint.
- Prepare clients for practitioner visit by exposing area to be examined.
- Perform EKG, audiometry and other tests, as necessary.
- Assist practitioners during examinations, as needed.
- Copy and file lab results, x-rays and other medical reports in patient medical records.
- Maintain adequate stocks of medical supplies and forms in clinic areas, checking supply levels and expiration dates regularly.
- Perform quality control testing of equipment, and record on logs as required.
- Check and record temperature of immunization refrigerator daily.
- Provide patient education and information as instructed by practitioners according to clinic protocols.
- Keep all clinic areas neat and clean according to requirements.
- Chart patient follow-up and other activities as needed
- Administering Pregnancy test
- Administering drug test
Ballpark Food Prep
BlueCrew
12.2017 - 12.2021
- Cleaning food prepping, dining, serving and restroom areas.
- Keeping supplies in the front part of the establishment stocked, such as napkins, paper bags and condiments.
Forklift Order Selector/Picker
Living Spaces
06.2020 - 08.2021
- Operates forklift / Order Picker in and around warehouse
- Pulls product from the warehouse for shipment to the stores and DC's
- Moves product from Inbound Bins into the racks according product type and dimension
- Relocates product from end caps and service area into racks
- Efficiently pick customer orders
- Ensures inbound product and transfers received are stored in designated rack areas
- Responsible for scanning merchandise prior to moving it to a different location
- Positions product on racking system
- Carry or transports orders to the dock with material handling equipment
- Able to operate radio frequency equipment
- Conducts operations in compliance with OSHA standards
- Conducts operations in a manner that promotes safety
- Responsible for the completeness and correctness of all orders filled
- Inspects the equipment
- Maintains a clean free from debris warehouse floor
- Meet company standards for productivity
Forklift Operator
Forward Air
02.2018 - 09.2018
- Moving goods around warehouse
- Unloading trucks and separating loads according to destination
- Scanning product with RF scanner
- Inspect product for damage
Forklift Picker
Ceva (Contract)
11.2017 - 08.2018
- Operates forklift / Order Picker in and around warehouse
- Pulls product from the warehouse for shipment to the stores and DC's
- Moves product from Inbound Bins into the racks according product type and dimension
- Relocates product from end caps and service area into racks
- Efficiently pick customer orders
- Ensures inbound product and transfers received are stored in designated rack areas
- Responsible for scanning merchandise prior to moving it to a different location
- Positions product on racking system
- Carry or transports orders to the dock with material handling equipment
- Able to operate radio frequency equipment
- Conducts operations in compliance with OSHA standards
- Conducts operations in a manner that promotes safety
- Responsible for the completeness and correctness of all orders filled
- Inspects the equipment
- Maintains a clean free from debris warehouse floor
- Meet company standards for productivity
Material Handler/Forklift Operator
CEVA Logistics
12.2017 - 07.2018
- Operates forklift / Order Picker in and around warehouse
- Pulls product from the warehouse for shipment to the stores and DC's
- Moves product from Inbound Bins into the racks according product type and dimension
- Relocates product from end caps and service area into racks
- Efficiently pick customer orders
- Ensures inbound product and transfers received are stored in designated rack areas
- Responsible for scanning merchandise prior to moving it to a different location
- Positions product on racking system
- Carry or transports orders to the dock with material handling equipment
- Able to operate radio frequency equipment
- Conducts operations in compliance with OSHA standards
- Conducts operations in a manner that promotes safety
- Responsible for the completeness and correctness of all orders filled
- Inspects the equipment
- Maintains a clean free from debris warehouse floor
- Meet company standards for productivity
Installer/warehouse Associate
Bryce Guys
06.2017 - 12.2017
- Prepping truck for deliveries.
- Installing kitchen appliances.
- Building furniture.
- Teaching customers how to operate new devices.
Retail Consultant
Comcast
10.2016 - 06.2017
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals for opening credit cards and reward cards.
League Supervisor
Dreamleague
07.2009 - 06.2017
- Keeping track of stats, maintaining scoreboard during basketball games.
- Managing cash transactions and team payments.
- Scheduling games recruiting players and new teams.
- Making sure employees were paid properly.
Retail Consultant
Best Buy
09.2015 - 12.2015
- Greeting customers
- Responding to questions
- Improving engagement with merchandise
- Providing outstanding customer service
- Operating cash registers
- Managing financial transactions balancing drawers
- Achieving established goals
Retail Consultant
Sprint
07.2014 - 08.2015
- Greeting customers
- Responding to questions
- Improving engagement with merchandise
- Providing outstanding customer service
- Operating cash registers
- Managing financial transactions balancing drawers
- Achieving established goals
- Pushing the sprint culture
Childcare Aide
Children's Council
11.2012 - 11.2013
- Preparing and serving meals.
- Administering medicine.
- Changing diapers
- Engaging in playing and teaching games
Education
High school diploma - undefined
Ida B. Wells High School
San Francisco, CA06.2009
Skills
- Administrative tasks
- Clerical task
- Customer Service
- Handling correspondence billing and bookkeeping
- Problem solving with customers and clients
- Scheduling appointments
- Critical thinking
- Punctuality
- Paratransit
- Bus driving
- Basketball
- EMR systems
- Patient Care
- Experience Administering Injections
- Laboratory Experience
- Coffee Experience
Certification
- Certified Medical Assistant
- BLS Certification
- CPR Certification
Timeline
Medical Assistant 3
UCSF Health
03.2025 - Current
Medical Assistant 2
Stanford medicine partners
05.2023 - Current
Medical Assistant
Ambulnz
05.2022 - 04.2023
Medical Assistant (Contract)
Private Medical Group
01.2022 - 04.2022
Forklift Operator
BlueCrew
12.2021 - Current
Medical Assistant (Contract)
Sutter Health
09.2021 - 12.2021
Medical Assistant
Predicine Inc
06.2021 - 06.2022
Forklift Order Selector/Picker
Living Spaces
06.2020 - 08.2021
Forklift Operator
Forward Air
02.2018 - 09.2018
Ballpark Food Prep
BlueCrew
12.2017 - 12.2021
Material Handler/Forklift Operator
CEVA Logistics
12.2017 - 07.2018
Forklift Picker
Ceva (Contract)
11.2017 - 08.2018
Installer/warehouse Associate
Bryce Guys
06.2017 - 12.2017
Retail Consultant
Comcast
10.2016 - 06.2017
Retail Consultant
Best Buy
09.2015 - 12.2015
Retail Consultant
Sprint
07.2014 - 08.2015
Childcare Aide
Children's Council
11.2012 - 11.2013
League Supervisor
Dreamleague
07.2009 - 06.2017
High school diploma - undefined
Ida B. Wells High School