Kyran Griffin
Sacramento
Summary
Results-driven Operations Manager with experience in optimizing operational processes and enhancing efficiency within the banking industry, Security Industry and Logistics. Proven track record of leading cross-functional teams, managing large-scale projects, and implementing strategic initiatives to improve service delivery and customer satisfaction. Adept at leveraging data-driven insights to streamline operations, reduce costs, and ensure compliance with regulatory standards. Seeking to bring expertise in operational excellence, team leadership, and financial management to a dynamic institution dedicated to innovation and growth.
Overview
13
13
years of professional experience
Work History
Operations Manager
Empyreal Logistics
08.2023 - Current
- Oversaw daily operations, including the scheduling and dispatching of cash couriers to ensure timely and secure delivery of cash and valuables.
- Implement and maintain robust security protocols to safeguard assets during transit, minimizing risks and preventing losses. Coordinate with clients to understand their requirements, ensuring customized solutions that meet their needs and exceed their expectations.
- Oversaw a team of couriers and support staff, providing training, performance evaluations, and professional development to enhance team effectiveness.
- Develop and enforce standard operating procedures (SOPs) to ensure consistency, accuracy, and compliance with industry regulations.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Facilitated with the finance department to manage budgets, control costs, and optimize resource allocation.
- Ensure compliance with all local, state, and federal regulations related to cash handling and transportation.
- Conduct regular audits and risk assessments to identify potential vulnerabilities and implement mitigation strategies.
- Oversaw all aspects of cash vault operations, including cash handling, balancing, reconciliations, and regulatory compliance.
- Monitored and analyzed cash handling processes, identifying areas of improvement and implementing strategies to enhance productivity and reduce errors.
- Maintained compliance with internal policies, external regulations, and audit requirements, ensuring a strong control environment.
- Prepared and presented regular reports on cash operations, performance metrics, and risk management to senior management.
- Analyzed system performance to identify areas for improvement and enhance operational efficiency.
- Managed system upgrades and migrations, ensuring minimal disruption to business operations.
- Monitored network traffic for suspicious activities using advanced threat detection protocols.
- Investigated security incidents, providing detailed reports and recommendations for future prevention measures.
Motor Transport Operations Chief
United States Marine Corps
01.2017 - 01.2019
- Delivered supplies across wide-ranging terrain, in high-stress situations and in various weather conditions.
- Readied motor transport vehicles for shipment by air, rail, or vessel to international locations.
- Kept vehicles in good working order through regular inspections, upkeep and preventive maintenance actions.
- Coordinated with other drivers to maintain consistent schedule for pick-ups and drop-offs.
- Adhered to strict safety guidelines while drivers were operating motor transport equipment.
- Met delivery timelines by resolving transportation, logistics and customer issues.
- Helped organization meet production requirements by coordinating course classes.
Platoon Sergeant
United States Marine Corps
08.2016 - 05.2019
- Evaluated individual Marines performance through periodic 3 month assessments and provided constructive feedback for improvement.
- Oversaw administrative functions such as personnel management, promotions, awards recommendations, and leave requests processing.
- Supervised daily operations of platoon consisting of 20-30 personnel.
Dispatcher
United States Marine Corps
08.2016 - 05.2019
- Monitored flow of paperwork and directed information to appropriate departments.
- Scheduled deliveries and pickups according to customer needs.
- Monitored and tracked dispatch communication systems.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Motor Transport Operator
United States Marine Corps
07.2012 - 05.2019
- Operated various military vehicles including trucks, buses, and trailers, and ensured their safe and efficient operation.
- Conducted routine maintenance and inspections of vehicles, identified and repaired mechanical issues, and ensured compliance with safety standards.
- Maintained accurate and up-to-date records of vehicle maintenance and fuel usage.
- Coordinated with other personnel to ensure timely and effective transportation support for missions and exercises.
- Conducted convoy operations and ensured adherence to established procedures and protocols.
- Led and supervised personnel in various transportation operations.
Education
Bachelor's degree - Psychology
Sacramento State
Sacramento, CA05-2026
AS - Social Sciences
Palomar College
San Marcos, CA12.2020
AS - Applied Behavior Analysis
Palomar College
San Marcos, CA11.2020
High School Diploma - undefined
West Creek High School
Clarksville, TN05.2011
Skills
- Strong Organizational and Time Management skills
- Military Experience
- Individual / Group Counseling
- Logistics
- Computer Literacy
- Attention to Detail
Timeline
Operations Manager
Empyreal Logistics
08.2023 - Current
Motor Transport Operations Chief
United States Marine Corps
01.2017 - 01.2019
Platoon Sergeant
United States Marine Corps
08.2016 - 05.2019
Dispatcher
United States Marine Corps
08.2016 - 05.2019
Motor Transport Operator
United States Marine Corps
07.2012 - 05.2019
AS - Social Sciences
Palomar College
AS - Applied Behavior Analysis
Palomar College
High School Diploma - undefined
West Creek High School
Bachelor's degree - Psychology
Sacramento State
Awards
Marine Corps Good Conduct Medal, Global War on Terrorism Service Medal, National Defense Service Medal, Sea Service Deployment Ribbon, Afghanistan Campaign Medal, Certificate of commendation X2, Meritorious Mast