Kyra Westbrooks
Los Angeles
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. I hope to be able to accomplish any task demonstrated to me. In hopes of becoming a reliable member of your team.
I am a thourough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
Work History
Sales Associate
Burlington
Carson, CA
12.2023 - Current
- Assisted customers in product selection, providing exceptional service and support.
- Trained new staff on operational procedures and customer interaction techniques.
- Implemented sales strategies to enhance product visibility and customer engagement.
- Analyzed sales trends to optimize merchandising displays and promotions.
- Collaborated with team members to achieve store sales goals consistently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Student
California State University Dominguez Hills
Carson, CA
08.2021 - Current
- Maintained schedule of class assignments to meet deadlines.
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Drafted research papers with resource citation in required format.
- Followed school schedules and policies to promote safety and learning.
Church Youth Leader
Beulahland Missionary Baptist Church
City of Los Angeles, CA
01.2017 - 01.2020
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Promoted positive interactions between volunteers and older youth by strictly following safety guidelines.
- Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
Education
High School Diploma -
Nathaniel Narbonne Senior High School
Harbor City, CA06-2021
Skills
- Deadline Driven
- Administrative Assistance
- Email and Telephone Etiquette
- Verbal and Written Communication
- Editing and Proofreading
- Data Entry
- Information Research and Sourcing
- Active Listening
- Basic Housekeeping
- Appointment Setting
- Message Taking
- File and Document Management
- Customer service
- Teamwork and collaboration
- Time management
- Listening skills
- Multi-tasking strength
- Exceptional customer service
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Client service
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Retail store operations
- Payment processing
- Merchandise display
ACTIVITIES AND HONORS
Received High Honor Roll throughout High School career
Timeline
Sales Associate
Burlington
12.2023 - Current
Student
California State University Dominguez Hills
08.2021 - Current
Church Youth Leader
Beulahland Missionary Baptist Church
01.2017 - 01.2020
High School Diploma -
Nathaniel Narbonne Senior High School