Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

KYRA RIDGWELL

MISSISSAUGA,Canada

Summary

Business professional prepared to excel in dynamic environment. Known for driving strategic initiatives that lead to substantial business growth. Highly collaborative and results-focused, adaptable to evolving business needs. Proficient in negotiation, market analysis, and relationship management.



Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Team Member

LTD
10.2024 - Current
  • Collaborated with team members to develop innovative sales strategies and marketing materials.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to promote long term business growth.
  • Used both phone-based and virtual sales presentations
  • Responsible for full sales cycle for clients. Consultative and value based selling of online coaching and services.
  • Build a pipeline of clients through inbound and outbound outreach


Business Owner

Mykysdrinks
01.2021 - 01.2025
  • Increased public sector and commercial account sales by 300% over a 2 year span.
  • Exceeded 12 sales a month quota, by having 20+ sales per month
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established strong customer relationships through excellent communication and attentive service.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Bartender/Cater
  • Create/produce cocktail & mocktail recipes
  • Create/produce customizable entertaining products

Client Experience Manager

RED, Staffing Company
09.2015 - 01.2023
  • Managed, measured, tracked and resolved customer issues to achieve timely resolutions.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Staff management
  • Staffing event that’s require Bartending, waitressing, hosting, serving, leading, or lending a helping hand where needed
  • Cash responsibilities/POS system/contactless payments
  • Serve and handle liquor/food
  • Set up/ clean up after every shift
  • Shift flexible, occasional
  • Mobile (all around GTA)

Cash Manager/Bar Supervisor

Escar Entertainment
08.2015 - 08.2022
  • Supervised and led team of 50+ staff members.
  • Increased company revenue by 100 thousand cash in sales, within an 18 day span
  • Enhanced cash flow by implementing efficient cash management processes and procedures.
  • Reduced discrepancies in cash handling by conducting regular audits and providing staff training.
  • Ensure staff and customer are well taken care of
  • Serve and handle liquor
  • Serve/handle food with safety and care
  • Customer Service
  • Cashier responsibilities/Responsible for money and registers at bar
  • Help prepare food and present food
  • Set up/ clean up after every shift
  • Opening and closing restaurant

Education

Some College (No Degree) - Sociology, French Minor

York University
Toronto, ON

High School - French Immersion

Erin District High School
01.2014

Skills

  • Highly Motivated

  • Sales and marketing

  • Team leadership

  • Customer service

  • Decision-making

  • Self-Directed

  • Responsible

  • Strong Memory

  • Time management

  • Coaching and mentoring

  • Influencing others

  • Attention to detail

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

  • Leadership Team Development training course



Timeline

Sales Team Member

LTD
10.2024 - Current

Business Owner

Mykysdrinks
01.2021 - 01.2025

Client Experience Manager

RED, Staffing Company
09.2015 - 01.2023

Cash Manager/Bar Supervisor

Escar Entertainment
08.2015 - 08.2022

High School - French Immersion

Erin District High School

Some College (No Degree) - Sociology, French Minor

York University

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KYRA RIDGWELL