KYRA HO
Markham,ON
Summary
A positive and motivated Communications degree holder with excellent research, written and oral communication skills. Proven to be an organized and reliable team player who is eager to add to their Customer Service experience in a reputable organization.
Overview
8
8
years of professional experience
Work History
Private Nanny
04.2019 - Current
- Day-to-day caregiving for two small children;
- Responsible for child's pre-school education - organized educational, creative, and STEM-based activities and outings
- Assisted child with Auditory Processing Disorder to develop language and conversational skills
Summer By-Laws Student
City Of Markham By-Laws And Licensing
04.2018 - 08.2018
- Interacted with members of the community, businesses, and city councillors to help enforce municipal by-laws alongside by-law enforcement officers
Restaurant Team Member and Shift Supervisor
Tim Horton's
08.2015 - 01.2018
- Supervised shifts of up to 15; trained new employees; prepared food and beverages for dine in and take out; interacted with thousands of customers daily in a fast-paced environment
Education
Bachelor of Arts - Honours Communication Studies
Wilfrid Laurier University
Waterloo, ON10.2021
Skills
- Enthusiastic Customer Service
- Social Media & Marketing
- Strong Communication Skills
- Proficient in Microsoft Office
Affiliations
Communication Studies Student Representative
Represented the questions, concerns and comments of the CS student body to the program department; Participated in decision making towards CS program involving course information, policy, and budget dispersion
Laurier Marketing Association
Hobbies and Interests
- Travel, Food, and Culture - languages studied include French, Spanish, Japanese, and Cantonese; visited 20+ countries
- TEFL Level 5 Certified (Teaching English as a Foreign Language)
- Historical Fiction
- Empowering and inspiring others through social change
Timeline
Private Nanny
04.2019 - Current
Summer By-Laws Student
City Of Markham By-Laws And Licensing
04.2018 - 08.2018
Restaurant Team Member and Shift Supervisor
Tim Horton's
08.2015 - 01.2018
Bachelor of Arts - Honours Communication Studies
Wilfrid Laurier University
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