Kyra Ganga-ey
Hamilton,ON
Summary
Compassionate, dependable, and dedicated Personal Support Worker (PSW) student at CIMT College with over five years of experience in customer service, food service, and manufacturing. Successfully completed a 300-hour clinical placement at Extendicare, providing person-centered care while working collaboratively with nurses and the healthcare team. Additionally, gained valuable hands-on caregiving experience by assisting and caring for my grandmother in the Philippines with daily living activities. Committed to promoting the comfort, dignity, independence, and well-being of clients while delivering safe, respectful, and high-quality care.
Overview
11
11
years of professional experience
Work History
Machine Operator
Ya Ya Foods Corporation
Etobicoke, ON
09.2021 - Current
- Operate and monitor production machinery while following workplace safety procedures.
- Maintain quality standards and production efficiency.
- Inspect, package, and label finished products accurately.
- Work effectively in a fast-paced team environment.
Shift Supervisor
Dairy Queen
Etobicoke, ON
07.2019 - 07.2024
- Supervised daily operations and supported team members during busy shifts.
- Delivered excellent customer service and resolved customer concerns professionally.
- Maintained food safety and sanitation standards.
- Trained and supported new employees.
Baker
Town Fiesta
La Trinidad, Benguet, Philippines
01.2016 - 01.2018
- Prepared breads, cakes, pastries, and specialty baked goods.
- Maintained consistent product quality using proper baking techniques.
- Managed inventory and minimized food waste.
- Followed food safety and sanitation standards.
Education
Personal Support Worker (PSW) Program - undefined
CIMT College
Hamilton, ONBread and Pastry Production - undefined
Kings College of the Philippines
Benguet, PhilippinesSkills
Compassionate and client-focused care
Assistance with Activities of Daily Living (ADLs)
Effective communication and interpersonal skills
Teamwork and collaboration
Infection prevention and control
Safe lifting and transferring techniques
Time management and organization
Observation and reporting
Problem-solving and adaptability
Customer service and relationship building
Languages
English
Elementary
CAREGIVING EXPERIENCE
Family Caregiver, Philippines, Provided compassionate care for my grandmother, assisting with personal hygiene, dressing, grooming, meal preparation, and mobility., Offered companionship and emotional support while promoting her comfort and well-being., Assisted with daily routines and encouraged independence whenever possible., Maintained a clean, safe, and comfortable living environment.
CLINICAL PLACEMENT
- Personal Support Worker Student
- Extendicare – Ontario
- 300-Hour Clinical Placement
- Assisted residents with activities of daily living (ADLs), including personal hygiene, bathing, dressing, toileting, and mobility.
- Supported residents with meals, hydration, and feeding when required.
- Assisted with transferring and repositioning residents using safe body mechanics.
- Observed and reported changes in residents’ physical and emotional condition to the supervising nurse.
- Maintained residents’ comfort, dignity, privacy, and independence.
- Followed infection prevention and control practices and workplace safety procedures.
- Worked collaboratively with nurses and the interdisciplinary healthcare team to provide quality resident care.
Timeline
Machine Operator
Ya Ya Foods Corporation
09.2021 - Current
Shift Supervisor
Dairy Queen
07.2019 - 07.2024
Baker
Town Fiesta
01.2016 - 01.2018
Personal Support Worker (PSW) Program - undefined
CIMT College
Bread and Pastry Production - undefined
Kings College of the Philippines