KYRA GANGA-EY
Hamilton
Summary
Enthusiastic and dedicated worker seeking a position that offers opportunities for growth and hands-on experience, where I can use my background in customer service and operations to support the team and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Machine Operator
Ya Ya Foods Corporation
Etobicoke
09.2021 - 05.2025
- Operated and monitored machinery to optimize production efficiency while ensuring a clean and organized workspace.
- Demonstrated comprehensive knowledge of all assembly line processes, performing various duties throughout shifts to support production goals.
- Packed products accurately and applied labels and usage instructions to ensure customer understanding.
Shift Supervisor
Dairy Queen
Etobicoke
07.2019 - 07.2024
- Responsible for managing opening and closing operations, ensuring compliance with all security and operational guidelines.
- Led a team to achieve outstanding customer service levels, effectively addressing inquiries and resolving issues.
- Ensured compliance with quality standards in food assembly and accuracy in cash and credit transactions.
Baker
Town Fiesta
La Trinidad
01.2016 - 01.2018
- Baked a diverse range of products, from breads to specialty pastries, using precise techniques to ensure consistent quality and flavor.
- Managed stock levels and ingredient supplies effectively, ensuring seamless operations and minimizing food waste.
- Ensured compliance with food safety regulations while maintaining a clean and organized workspace, promoting a safe environment for both staff and customers.
Education
Bread and Pastry Production
Kings College of the Philippines
Benguet, PhilippinesSome College (No Degree) - Personal Support Worker
CIMT Collage
Hamilton, ONSkills
- Highly organized
- Resourceful
- Detail-oriented
- Multitasking
- Problem-solving
- Customer engagement
- Customer satisfaction
- Adaptability
- Task management
- High-pressure situations
Timeline
Machine Operator
Ya Ya Foods Corporation
09.2021 - 05.2025
Shift Supervisor
Dairy Queen
07.2019 - 07.2024
Baker
Town Fiesta
01.2016 - 01.2018
Bread and Pastry Production
Kings College of the Philippines
Some College (No Degree) - Personal Support Worker
CIMT Collage