KYRA CHAN
Richmond,BC
Overview
8
8
years of professional experience
Work History
Sales Associate
Oomomo Japan Living
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Freelance Graphic Designer
Freelance
11.2019 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Graphic Designer
EF Education First
04.2018 - 11.2019
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
- Researched industry trends to stay current on best practices in graphic design.
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
- Increased user engagement with creation of intuitive website layouts.
- Created visual concepts for special events that increased participant engagement.
Sales Advisor
Hennes & Mauritz
03.2016 - 01.2017
- Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
- Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
- Assisted store management in maintaining merchandise displays for optimal visual appeal and inventory control.
- Promoted a positive work atmosphere among colleagues through teamwork initiatives that contributed to achieving common goals.
- Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Higher Diploma - Visual Communication
Hong Kong Design Institute
Hong Kong08.2018
Skills
- Microsoft Office
- Video Editing
- Adobe Creative Suite
- Photo Shooting
- Teamwork and Collaboration
- Graphic Design
- Logo design
- Social Media Design
Additional Information
Equipped with a Higher Diploma in Visual Communication from Hong Kong Design Institute, and took photography courses from school. I started a career as a Graphic designer when I graduated. The scope of my duties encompassed advertising, graphic, as well as marketing design and photography job.
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Web Portfolios
https://www.behance.net/kyrachan0303
Timeline
Sales Associate
Oomomo Japan Living
09.2022 - Current
Freelance Graphic Designer
Freelance
11.2019 - Current
Graphic Designer
EF Education First
04.2018 - 11.2019
Sales Advisor
Hennes & Mauritz
03.2016 - 01.2017
Higher Diploma - Visual Communication
Hong Kong Design Institute
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