KYNDRA ROSE
Niagara Falls,ON
Summary
Hardworking, quick learner with proven relationship-building and time management skills in fast-paced environments. Strives to meet customer needs with accuracy and consistency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender/Manager
Ricki Jo's
03.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions, as well as opening and closing manager duties.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels and guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Level 2 Dental Assistant
Smithville Dental Centre
02.2018 - 06.2021
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain IPAC best practices
Server
Antipastos
07.2017 - 05.2020
- Set up and tore down all catering services in banquet halls and at customer locations
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction
- Adhered to sanitation and safety policies, protecting establishment and patrons
- Worked multi-course dinners with pre-plated foods as well as buffet and family style
- Loaded supplies and food into delivery vans and unloaded at events
- Checked catering orders for inclusion of required menu items
Education
Diploma - Dental Assisting
Trillium College
Skills
- Outstanding Customer Service
- Problem-Solving
- Building Customer Trust and Loyalty
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- POS System
Certification
- Smart Serve Certified, June 2023
Timeline
Server/Bartender/Manager
Ricki Jo's
03.2023 - Current
Level 2 Dental Assistant
Smithville Dental Centre
02.2018 - 06.2021
Server
Antipastos
07.2017 - 05.2020
Diploma - Dental Assisting
Trillium College
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