Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Hotlanta Wings & Tings. Proven ability to engage guests and drive sales growth through effective communication and cash handling expertise. Committed to maintaining cleanliness standards and fostering positive relationships in high-volume dining environments.
- Greeted and served guests in a fast-paced dining environment, ensuring excellent customer service and satisfaction
- Took orders accurately and delivered food and beverages in a timely manner
- Managed tables, handled cash and credit transactions, and maintained a clean and organized workspace
- Developed strong relationships with regular customers, increasing repeat business and driving sales growth
- Worked effectively as part of a team to ensure seamless service delivery and exceeded sales targets
*Key Skills:*
- Excellent customer service and communication skills
- Ability to multitask and manage multiple tables simultaneously
- Strong time management and organizational skills
- Cash handling and point-of-sale systems experience
- Teamwork and adaptability in a fast-paced environment
Key Responsibilities:
• Customer Service: Greet customers, take orders, and provide excellent service to ensure a positive experience.
• Sandwich Preparation: Make fast, accurate, and consistent sandwiches while maintaining quality and presentation standards.
• Cleanliness and Sanitation: Maintain a clean and sanitary work environment, including tables, floors, windows, and restrooms.
• Cash Handling: Operate the cash register, collect payments, and manage cash transactions accurately.
• Inventory Management: Restock supplies and ingredients as needed to ensure efficient operations.
Skills:
• Food Preparation: Ability to prepare high-quality sandwiches quickly and accurately.
• Customer Interaction: Excellent communication and interpersonal skills to provide top-notch customer service.
• Time Management: Ability to multitask and manage time effectively in a fast-paced environment.
• Attention to Detail: Ensure accuracy and quality in sandwich preparation and customer orders.
• Teamwork: Collaborate with colleagues to maintain a smooth and efficient workflow.
Physical Demands:
• Stand, walk, and sit for extended periods
• Lift up to 50 pounds
• Use hands and arms to perform tasks
- Managed front desk operations, greeting clients and visitors in a professional manner
- Handled phone calls, routed to relevant personnel, and took messages
- Scheduled appointments and maintained calendars for staff members
- Provided administrative support, including data entry, filing, and document preparation
- Maintained organized and efficient workflow, ensuring smooth office operations
- Developed strong relationships with clients, vendors, and staff members through excellent customer service
*Key Skills:*
- Communication and interpersonal skills
- Organizational and time management skills
- Customer service and relations
- Data entry and record-keeping
- Phone and email management
- Microsoft Office Suite (Word, Excel, Outlook)
RBS Certification