Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kymanie Samuels

Grand Terrace

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Hotlanta Wings & Tings. Proven ability to engage guests and drive sales growth through effective communication and cash handling expertise. Committed to maintaining cleanliness standards and fostering positive relationships in high-volume dining environments.

Overview

1
1
Certification

Work History

Server

Hotlanta Wings & Tings
2023 - 2024


- Greeted and served guests in a fast-paced dining environment, ensuring excellent customer service and satisfaction

- Took orders accurately and delivered food and beverages in a timely manner

- Managed tables, handled cash and credit transactions, and maintained a clean and organized workspace

- Developed strong relationships with regular customers, increasing repeat business and driving sales growth

- Worked effectively as part of a team to ensure seamless service delivery and exceeded sales targets


*Key Skills:*


- Excellent customer service and communication skills

- Ability to multitask and manage multiple tables simultaneously

- Strong time management and organizational skills

- Cash handling and point-of-sale systems experience

- Teamwork and adaptability in a fast-paced environment

Fast Food Worker

Jhimmy Jhons
2022 - 2023

Key Responsibilities:


• Customer Service: Greet customers, take orders, and provide excellent service to ensure a positive experience.

• Sandwich Preparation: Make fast, accurate, and consistent sandwiches while maintaining quality and presentation standards.

• Cleanliness and Sanitation: Maintain a clean and sanitary work environment, including tables, floors, windows, and restrooms.

• Cash Handling: Operate the cash register, collect payments, and manage cash transactions accurately.

• Inventory Management: Restock supplies and ingredients as needed to ensure efficient operations.


Skills:


• Food Preparation: Ability to prepare high-quality sandwiches quickly and accurately.

• Customer Interaction: Excellent communication and interpersonal skills to provide top-notch customer service.

• Time Management: Ability to multitask and manage time effectively in a fast-paced environment.

• Attention to Detail: Ensure accuracy and quality in sandwich preparation and customer orders.

• Teamwork: Collaborate with colleagues to maintain a smooth and efficient workflow.


Physical Demands:


• Stand, walk, and sit for extended periods

• Lift up to 50 pounds

• Use hands and arms to perform tasks

Receptionist

Smith Pipe and Steel
2020 - 2021

- Managed front desk operations, greeting clients and visitors in a professional manner

- Handled phone calls, routed to relevant personnel, and took messages

- Scheduled appointments and maintained calendars for staff members

- Provided administrative support, including data entry, filing, and document preparation

- Maintained organized and efficient workflow, ensuring smooth office operations

- Developed strong relationships with clients, vendors, and staff members through excellent customer service


*Key Skills:*


- Communication and interpersonal skills

- Organizational and time management skills

- Customer service and relations

- Data entry and record-keeping

- Phone and email management

- Microsoft Office Suite (Word, Excel, Outlook)

Education

High School Diploma -

JW North High School
Riverside, CA

Master of Arts - Mixology

Gaslamp Bartending School
Riverside, CA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Food running
  • High volume dining

Certification

RBS Certification

Timeline

Server

Hotlanta Wings & Tings
2023 - 2024

Fast Food Worker

Jhimmy Jhons
2022 - 2023

Receptionist

Smith Pipe and Steel
2020 - 2021

High School Diploma -

JW North High School

Master of Arts - Mixology

Gaslamp Bartending School
Kymanie Samuels