Kymani-Jaden Hanna
Halifax,Nova Scotia
Summary
My aspiration is to become a part of a workforce which utilizes my skills, knowledge and initiative while performing at an optimum level for the company.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Family Guardian
04.2023 - 08.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Customer Service Representative
Sports Centre
06.2022 - 08.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
BBA - Finance
Saint Mary's University
Halifax, NS01.2026
Some College (No Degree) - Finance
University of The Bahamas
Nassau, BahamasHigh School Diploma -
Queen's College High School
Nassau, Bahamas06.2021
Skills
- Keyboard Skills
- Customer Service
- Problem Solving
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Family Guardian
04.2023 - 08.2023
Customer Service Representative
Sports Centre
06.2022 - 08.2022
BBA - Finance
Saint Mary's University
Some College (No Degree) - Finance
University of The Bahamas
High School Diploma -
Queen's College High School