Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kymani-Jaden Hanna

Halifax,Nova Scotia

Summary

My aspiration is to become a part of a workforce which utilizes my skills, knowledge and initiative while performing at an optimum level for the company.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Family Guardian
04.2023 - 08.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Customer Service Representative

Sports Centre
06.2022 - 08.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

BBA - Finance

Saint Mary's University
Halifax, NS
01.2026

Some College (No Degree) - Finance

University of The Bahamas
Nassau, Bahamas

High School Diploma -

Queen's College High School
Nassau, Bahamas
06.2021

Skills

  • Keyboard Skills
  • Customer Service
  • Problem Solving

Languages

English
Native or Bilingual

Timeline

Customer Service Representative

Family Guardian
04.2023 - 08.2023

Customer Service Representative

Sports Centre
06.2022 - 08.2022

BBA - Finance

Saint Mary's University

Some College (No Degree) - Finance

University of The Bahamas

High School Diploma -

Queen's College High School

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Kymani-Jaden Hanna