I am an Innovative team leader adept at optimizing departmental operations to achieve objectives. Demonstrated success in aligning personnel with roles that enhance overall performance. Proactively driven and industrious, with a keen focus on continual operational enhancement. As a younger professional, I am highly proactive in acquiring proficiency in new software and strategies, dedicated to implementing measures that maximize efficiency in both sales and employee output.
Overview
6
6
years of professional experience
Work History
Director of Operations
Northern Pacific Freight Group
06.2022 - Current
Monitored budget and utilized operational resources.
Improved operational efficiency by streamlining processes and implementing innovative solutions.
Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Led cross-functional teams for successful completion of projects, resulting in increased productivity.
Developed systems and procedures to improve operational quality and team efficiency.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Assisted in recruiting, hiring and training of team members.
Oversaw day-to-day production activities in accordance with business objectives.
Managed purchasing, sales, marketing and customer account operations efficiently.
Fleet Manager
Northern Pacific Freight Group
07.2021 - 06.2022
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Maintained accurate driver information for delivery scheduling.
Implemented green initiatives within the fleet operation, reducing carbon emissions without compromising service levels or profitability.
Proactively identified and solved complex problems that impacted management and business direction.
Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Completed projects by effectively delegating tasks and overseeing employee performance.
Prepared for highway patrol investigations by collaborating with various departments and examining potential risks.
Coordinated driver dispatch to accomplish daily delivery requirements.
Developed comprehensive tracking systems to monitor vehicle locations, ensuring prompt response to customer requests and improved service quality.
Achieved cost savings by analyzing fuel consumption patterns, identifying inefficiencies, and implementing corrective measures.
Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
Head of Security Operations
Cornerstone Security
09.2019 - 06.2021
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Collaborated with law enforcement agencies as needed to resolve cases involving criminal activity or threats to the organization.
Optimized resource allocation by analyzing manpower needs and adjusting schedules accordingly to maintain appropriate coverage levels at all times.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Assisted in recruiting, hiring and training of team members.
Enhanced security operations by developing and implementing comprehensive policies, procedures, and risk assessments.
Coach/Mentor
Game Ready Elite
01.2018 - 09.2019
Provided guidance to clients in overcoming challenges and identifying opportunities.
Utilized various coaching models and techniques to maximize client success.
Taught players how to run specific game plays in order to build cohesive, structured team.
Assisted in recruitment and selection of additional coaching staff to establish strong and competent team.
Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Managed practice schedules, ensuring efficient use of time and resources for optimal results.
Coordinated community outreach initiatives involving team members in various volunteer events or charity functions.
Education
Bachelor of Arts - Business Economics
University of Saskatchewan
Saskatoon, SK
06.2022
Skills
Resource Allocation
Cost Control
P&L Administration
Proficient in All Microsoft Programs
HTML/PHP Developer
Marketing Strategies
Business Leadership
Strategic Planning
Strategic planning and execution
KPI Tracking
Supplier Monitoring
Operational Efficiency
Languages
English
Native or Bilingual
Timeline
Director of Operations
Northern Pacific Freight Group
06.2022 - Current
Fleet Manager
Northern Pacific Freight Group
07.2021 - 06.2022
Head of Security Operations
Cornerstone Security
09.2019 - 06.2021
Coach/Mentor
Game Ready Elite
01.2018 - 09.2019
Bachelor of Arts - Business Economics
University of Saskatchewan
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