Kym Parent
Waterdown,ON
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking abilities and customer service skills at Pizza Bouff to enhance guest experiences and support team efficiency. Bilingual and adept in cash handling, my role significantly contributed to maintaining high service standards during peak hours, embodying teamwork and adaptability. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress/ Bartender
Pizza Bouff
10.2008 - 08.2011
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Waitress/ Bartender
Mikes
08.2007 - 10.2008
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
B.A.C Administration Des Affaires/ Commercer Inter - Business Administration
Université Sainte-Anne
Pointe de l'Eglise, NS12.2013
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- High-volume dining
- Bilingual Proficiency
Languages
French
Native or Bilingual
English
Full Professional
Certification
Smart Serve
Timeline
Waitress/ Bartender
Pizza Bouff
10.2008 - 08.2011
Waitress/ Bartender
Mikes
08.2007 - 10.2008
B.A.C Administration Des Affaires/ Commercer Inter - Business Administration
Université Sainte-Anne
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