KYLLA BERNADETTE HARPER
Winnipeg,Manitoba
Summary
Knowledgeable with solid background in providing exceptional support and resolving issues efficiently. Proven to enhance team moral and enhancing team performance by a non judgement mindset for effective communication and resource management. Demonstrated strong problem-solving abilities and adaptability in various environments with passion for work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Indigenous Woman Support Team Member
Downtown Community Safety Partnership
04.2025 - Current
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Developed strong partnerships with local organizations, expanding available resources for clients.
- Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
- Experienced in working with diverse populations, including those experiencing homelessness and mental health challenges. Committed to empowering individuals through effective outreach and support.
- Seeking a challenging outreach role where leveraging my skills in relationship building, program development, and resource navigation to improve community well-being
Outreach Worker
Ka Ni Kanichihk
06.2020 - 04.2025
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Established behavioral modification goals and assessed progress toward goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Went above and beyond expectations by helping with various tasks to support teammates and provide participant service.
Outreach Worker
Spence Neighbourhood Association
10.2020 - 05.2023
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Served in various leadership roles to plan and manage community initiatives.
Education
- Pathway To Health Programs
Red River College Polytechnic
06.2023
Diploma/Dual Diploma
Technical Vocational High School
06.2018
Skills
- Team Leadership
- Attention to Detail
- Conflict Management
- Critical Thinking
- Relationship Building
- Charismatic
- Multitasking and Prioritization
- Client advocacy
- Case information confidentiality
Certification
- Emergency First Aid - St, John's Ambulance
- Mental Health First Aid
- Naxolone Training - Harm Reduction Manitoba
- Non-Violent Crisis Intervention Training
- The Personal Health Information Act Training
- Klinic: Crisis Counseling & Trauma Informed Care
- SETCAN Training - DCSP
- WHIMIS - Skills Pass
References
Angela Brass, Commanding Officer, 2295 Royal Winnipeg Rifle Cadet Corps / (204) 227-7619 / angela.brass@cadets.gc.ca
Maria McDougall, DIrector, Island Lake Family and Child Services / 1(431 )275-6818 / Maria.mcdougall@animikii.org
Candace Abdilla , Intake Coordinator for the Minister of Families, Manitoba Government / (204) 806 4220 / C.l.abdilla@gmail.com
Timeline
Indigenous Woman Support Team Member
Downtown Community Safety Partnership
04.2025 - Current
Outreach Worker
Spence Neighbourhood Association
10.2020 - 05.2023
Outreach Worker
Ka Ni Kanichihk
06.2020 - 04.2025
- Pathway To Health Programs
Red River College Polytechnic
Diploma/Dual Diploma
Technical Vocational High School