• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
• Proactively identifying and leading process improvement initiatives and Lean tools
• Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor.
• Creating, managing, and supporting recognition and communication programs
• Created multiple social media platforms as well as revamped the entire website.
• Monitored data and made adjustments to marketing campaigns, resulting in a 10% increase in sales.
• Studied demographic data to determine optimal targets, competitor offerings, and tactics for persuasion.
• Collaborated with team members to help expand marketing channels. Created marketing materials designed to drive campaigns.
• Developed spreadsheet models and prepared reports detailing project updates, performance information and ongoing trends.
• Researched and reached out to potential investors.