Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Kylie Nguyen

VANCOUVER,BC

Summary

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in receptionist role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Latelier Nail Salon
Vancouver, BC
12.2023 - 04.2025
  • Greeted visitors and directed them to appropriate personnel or departments.
  • Answered and managed incoming phone calls, ensuring prompt communication.
  • Maintained an organized front desk area, enhancing professional appearance.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported team members with administrative tasks to improve workflow efficiency.

Receptionist

Artesano Nail and Coffee Shop
Vancouver, BC
02.2024 - 01.2025
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Enhanced visitor experience by providing detailed information and assistance as needed.

Barista

Chip Coffee
Ha Long, QN
02.2022 - 08.2023
  • Managed cash register operations, ensuring accurate transactions and efficient service
  • Maintained the cleanliness and organization of workstations to meet health and safety regulations
  • Developed seasonal drink menus, incorporating customer feedback to increase sales variety
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Basic Training Diploma - Hospitality Management And Food Service

Vancouver Community College
Vancouver, British Columbia
01-2027

High School Diploma -

Alexander Academy
Vancouver, BC
06-2025

Skills

  • Organization skills
  • Time management
  • Mail handling
  • Certified Microsoft office specialist
  • Data entry
  • Appointment scheduling
  • Supply management
  • Multi-line telephone skills

Languages

English
Full Professional
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working

Certification

Super Host Certificate

Food Safe Certificate

Media Design Certificate

Timeline

Receptionist

Artesano Nail and Coffee Shop
02.2024 - 01.2025

Receptionist

Latelier Nail Salon
12.2023 - 04.2025

Barista

Chip Coffee
02.2022 - 08.2023

Basic Training Diploma - Hospitality Management And Food Service

Vancouver Community College

High School Diploma -

Alexander Academy
Kylie Nguyen