Kylie Newhouse
Beaumont
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Shift Leader
Papa Johns
Corona
10.2024 - Current
- Managed inventory levels and ordered supplies to maintain stock availability.
- Trained new employees on operational procedures and customer service standards.
- Supervised team members during shifts to ensure efficient service delivery.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Conducted quality checks on food items to ensure compliance with safety standards.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Upheld company standards and compliance requirements for operations.
Cashier
El Pollo Loco
Beaumont
02.2024 - 10.2024
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the checkout area.
- Assisted customers with menu selections and special requests.
- Handled cash, credit, and gift card transactions securely.
- Resolved customer inquiries and concerns promptly and professionally.
Assistant Manager
Papa john’s
Tigard
04.2022 - 12.2023
- Assisted in managing daily store operations and staff scheduling.
- Provided excellent customer service to enhance shopping experience.
- Trained new employees on store policies and procedures.
- Handled cash register operations and balanced daily transactions.
- Supervised daily operations including scheduling shifts, assigning duties.
- Counted and balanced out inventory
Assistant Manager
Dollar Tree
Escondido
09.2021 - 02.2022
- Assisted in managing daily store operations and staff scheduling.
- Provided excellent customer service to enhance shopping experience.
- Trained new employees on store policies and procedures.
Education
Beaumont High School
Beaumont, CASkills
- Inventory management
- Employee training
- Quality control
- Operational compliance
- Customer service
- Cash handling
- Conflict resolution
- Team leadership
- Effective communication
- Time management
- Staff training and development
- Inventory counts
- Sales and upselling
Timeline
Shift Leader
Papa Johns
10.2024 - Current
Cashier
El Pollo Loco
02.2024 - 10.2024
Assistant Manager
Papa john’s
04.2022 - 12.2023
Assistant Manager
Dollar Tree
09.2021 - 02.2022
Beaumont High School