Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Kylie Montanez

Watsonville

Summary

Proven in enhancing guest experiences at Jaliscos Restaurant, I excel in customer service and multitasking. Leveraged strong problem-solving and relationship-building skills to efficiently manage seating and reservations, significantly improving guest satisfaction. Expert in cleanliness and hygiene, ensuring a welcoming environment for all.

Overview

3
3
years of professional experience

Work History

Sales Associate

Ulta
04.2025 - Current
  • Assisted customers in selecting products, providing tailored recommendations based on preferences.
  • Managed inventory levels, ensuring product availability and organization on sales floor.
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
  • Collaborated with team members to create engaging visual displays that enhanced customer experience.

RESTAURANT HOSTESS

Jaliscos Restaurant
07.2024 - 11.2024
  • Greeted customers promptly and courteously upon their arrival to the restaurant.
  • Performed opening and closing duties such as setting up dining areas, restocking supplies, checking restrooms for cleanliness.
  • Greeted guests and seated at tables or in waiting areas.
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Maintained a professional appearance at all times while adhering to the dress code policy.
  • Assisted in seating guests and managing the wait list.
  • Managed the seating chart efficiently by rotating tables as needed during busy periods.

FAST FOOD WORKER

Jack In the Box
01.2023 - 03.2024
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
  • Provided excellent customer service by greeting customers, taking orders and responding to inquiries.
  • Kept work areas stocked with supplies and ingredients.
  • Communicated with customers regarding orders, comments, and complaints.
  • Greeted customers, provided excellent customer service, and addressed customer inquiries.
  • Performed daily opening and closing procedures for restaurant operations.
  • Efficiently prepared food orders according to customer requests.

Education

Bachelor of Science - Nursing

Cabrillo College
Aptos, CA
06.2025

Skills

  • Customer service
  • Cleanliness and hygiene
  • Problem-solving
  • Cash handling
  • Coordinating tasks
  • Relationship building
  • Assertiveness
  • Greeting guests
  • Active learning
  • Strong multitasking
  • Scheduling
  • Task prioritization
  • Guest relations
  • Item promotion
  • Outgoing personality
  • Promotional support

LANGUAGES

Spanish Fluent

Timeline

Sales Associate

Ulta
04.2025 - Current

RESTAURANT HOSTESS

Jaliscos Restaurant
07.2024 - 11.2024

FAST FOOD WORKER

Jack In the Box
01.2023 - 03.2024

Bachelor of Science - Nursing

Cabrillo College

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Kylie Montanez