Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Melton

Clovis

Summary

Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.

Overview

1
1
year of professional experience

Work History

Floral designer

Vons
05.2024 - 04.2025
  • Making arrangements and bouquets, stocking shelves, taking orders
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.

Hostess

The Point Bar & Bistro
03.2024 - 06.2024
  • Customer service
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Hostess, busser

Ten Tavern
01.2024 - 04.2024
  • Serving, maintaining dining area, customer service
  • Completed daily side work and opening and closing duties without fail.
  • Seated patrons based on guest preferences and seating availability.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Seasonal

Kirklands
11.2023 - 01.2024
  • Restocking shelves, customer service
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.

Education

High school -

Gateway
01.2022

Skills

  • Can stay calm and collected with rude, unreasonable customers
  • Flexible hours
  • Good time management
  • Communication skills
  • Floral shop assistance
  • Menu knowledge
  • Sales and marketing
  • Creative merchandising and display
  • Customer orders

Timeline

Floral designer

Vons
05.2024 - 04.2025

Hostess

The Point Bar & Bistro
03.2024 - 06.2024

Hostess, busser

Ten Tavern
01.2024 - 04.2024

Seasonal

Kirklands
11.2023 - 01.2024

High school -

Gateway

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Kylie Melton