Kylie McNeill
St. Thomas,ON
Summary
Hands on, hybrid team player known for steady leadership, clear communication, and on time results. Cross-trained as Temporary Letter Carrier, PO4/Clerk, LCA, and Retail, with prior experience leading 3–8 person construction crews and coordinating multiple utility locates per day. Prepared to coach, stabilize staffing daily, and maintain scan compliance in London.
Overview
14
14
years of professional experience
Work History
Service Experience Provider
Smash Pickleball
London, Ontario
12.2025 - Current
- Welcomed members upon arrival, enhancing customer experience
- Promoted memberships and facilitated sign-ups to increase player participation
- Maintained pickleball courts and equipment to ensure optimal playing conditions
- Maintain kitchen and serve customers food/beverages
- Train and lead new hires
- Perform daily tasks required through system management program
Casual Letter Carrier
Canada Post
St. Thomas, Ontario
09.2022 - Current
- Delivered mail and parcels to residential addresses maintaining on-time delivery standard
- Executed timely pick-ups of mail to ensure efficient delivery operations.
- Sorted incoming and outgoing mail as a PO4/LCA
- Adhered to safety protocols while navigating routes under various weather conditions.
- Loaded mail onto vehicles, optimizing delivery schedules and ensuring secure transport.
- Coordinated with team members to resolve delivery issues, enhancing customer satisfaction.
- Addressed customer inquiries regarding services and deliveries effectively.
- Assisted in training new team members on delivery processes and best practices.
Damage Prevention Technician
GTel Engineering
London, Ontario
03.2020 - 08.2022
- Utilized GPR technology to accurately complete ticket numbers, enhancing safety and efficiency
- Visited multiple job sites to perform tasks based on ticket numbers, ensuring timely completion of projects
- Completed tickets for customers including residential and commercial
- Logged and drafted city's underground infrastructure on company laptop, providing critical data for infrastructure management
- Conducted training sessions for new hires to ensure they understood company policies and procedures.
Site Supervisor
SLS Construction
Lucan, Ontario
05.2012 - 12.2017
- Coordinated workforce schedules to ensure project efficiency and timeliness.
- Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
- Monitored construction tasks to meet tight schedules and complete projects on time.
- Implemented safety protocols to maintain compliance with industry regulations.
- Trained new employees on site procedures and safety standards.
- Communicated with subcontractors to facilitate project completion and quality control.
- Conducted regular inspections to ensure work met company standards and specifications.
- Maintained accurate records such as daily reports and timesheets.
Education
High School Diploma -
North Park Collegiate & VS
Brantford, ON06-2009
Some College (No Degree) - Civil Engineering
Fanshawe College of Applied Arts And Technology
LondonSkills
- Customer engagement
- Staff training
- Operational support
- Workflow organization
- Project planning
- Time management
- Computer skills
- Problem solving
- Attention to detail
- Communication
Timeline
Service Experience Provider
Smash Pickleball
12.2025 - Current
Casual Letter Carrier
Canada Post
09.2022 - Current
Damage Prevention Technician
GTel Engineering
03.2020 - 08.2022
Site Supervisor
SLS Construction
05.2012 - 12.2017
High School Diploma -
North Park Collegiate & VS
Some College (No Degree) - Civil Engineering
Fanshawe College of Applied Arts And Technology