Kylie MacKenzie
Didsbury/ Olds,Alberta
Summary
- Positive, trustworthy,hardworking individual with extensive customer service. Strong ability to communicate effectively with both team members and the public, as well as multi-task and focus while working in a fast paced, sometimes stressful environment. Comfortable working with others as well as independently. Takes pride in knowing that a job has been well done.
Overview
11
11
years of professional experience
Work History
Office Personnel
Boston Pizza
Olds, Alberta
09.2024 - Current
- Submit daily debit/ credit transactions through banking
- Confirm correct cash out amounts from all staff
- Ensure proper percentages have been paid
- Ensure all debit /credit transactions balance
- Count, prepare, and balance daily running floats, as well as VLT's
- Record all transactions into daily journals
Supervisor /Server
Boston Pizza
Olds, AB
09.2013 - 09.2024
- Implement proper procedures for products used, ensuring all food safety and health regulations are being met
- Trained new employees on service standards and menu items to improve onboarding processes.
- Resolved guest issues
- Multitask effectively
- Confirm and sign for product delivered
- Handled over $2000 worth of cash and card transactions daily with accuracy and efficiency.
- Both read and engage with customers while providing an enjoyable dining experience
- Confirm proper identification in purchasing alcohol, plus perform side duties in preparation for next shift
Education
High School Diploma -
Prince Andrew High School
Dartmouth, NS06.1996
Skills
- Planning
- Organization
- Time management
- Customer service
- Ability to balance numerous cash floats
- Correct data entry into daily sale logs
- Strong in both cash and debit transactions
- Supervision
- Multitasking
- Friendly, positive attitude
Additional Information
- Prior to having my twin daughters in 2009, I worked within the Casino Industry for roughly 12 years. I was employed in both Calgary, and Vancouver which gave me the experience needed to pursue my desire to travel. I found employment with Princess Cruise Lines where I was employed at sea for roughly 6 years.
REFERENCES
- Cristofer Nepomuceno - General Manager, Boston Pizza
- Work# (403) 556-7988 Cell# (403) 598-6453
- Kristy Muir- Young - Owner/ Operator, My Overhead Doors
- Work# (403) 879-6963
Timeline
Office Personnel
Boston Pizza
09.2024 - Current
Supervisor /Server
Boston Pizza
09.2013 - 09.2024
High School Diploma -
Prince Andrew High School
Similar Profiles
Shaira KaurShaira Kaur
Server/Cook at Boston PizzaServer/Cook at Boston Pizza
Seven KlauSeven Klau
Bartender/Server at Boston PizzaBartender/Server at Boston Pizza
Rushi MehtaRushi Mehta
Cook (Supervisor) at Boston PizzaCook (Supervisor) at Boston Pizza