Kylie Knap
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Correctional Officer
Ministry Of Children, Community And Social Services
01.2023 - Current
- Established strong rapport with incarcerated youth based on trust and respect while setting clear boundaries regarding acceptable behaviors.
- Maintained a secure environment for both staff and inmates by enforcing facility rules and regulations consistently and fairly.
- Partnered with local community organizations and agencies to create a network of support for released youth offenders, increasing their chances of maintaining a crime-free lifestyle postincarceration.
- Coordinated closely with mental health professionals to address specific needs of inmates struggling with emotional or psychological challenges.
- Assisted in the development of vocational training programs for inmates, preparing them for successful reintegration into society upon release.
Head Coach
Ancaster Blitz Basketball
09.2022 - Current
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Maintained strong relationships with athletes, and parents for program support and success.
- Fostered a positive team environment with clear communication and motivational techniques.
- Improved team performance by implementing effective training programs and strategies.
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
Patient Transporter
RNR Patient Transfer Services
01.2022 - 08.2023
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Child and Youth Worker
Hatts Off
10.2018 - 12.2022
- Provided key emotional support to special needs youth.
- Implemented behavior modification strategies to address challenging behaviors exhibited by young clients.
- Enhanced youth development by implementing engaging and age-appropriate programs.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents.
- Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
- Contributed positively towards team collaborations by engaging in regular meetings and sharing insights, enhancing team cohesion.
Education
Bachelor of Applied Science - Police And Justice Studies
University of Guelph-Humber
Toronto, ON04.2021
Skills
- Youth Counseling
- Mental Health Support
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
- Team Development
- Athlete Development
- Safety awareness
- Collaborative Approach
Languages
English
Native or Bilingual
Certification
- First Aid & CPR Training
- Certified L2T - Ontario Basketball
Timeline
Youth Correctional Officer
Ministry Of Children, Community And Social Services
01.2023 - Current
Head Coach
Ancaster Blitz Basketball
09.2022 - Current
Patient Transporter
RNR Patient Transfer Services
01.2022 - 08.2023
Child and Youth Worker
Hatts Off
10.2018 - 12.2022
Bachelor of Applied Science - Police And Justice Studies
University of Guelph-Humber
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