Kylie Kennedy
Wasaga Beach,ON
Summary
Upbeat, customer-focused Sales Associate with 5+ years of experience in retail environments, and 3+ years of management experience. Flexible and approachable, with strong time management skills. Is able to foster an inclusive work environment through collaboration with colleges and generate results through various personal work tasks and delegation of team tasks. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
5
5
years of professional experience
Work History
Sports Supervisor
Canadian Tire
06.2023 - Current
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Hardware Supervisor
Canadian Tire
04.2021 - 06.2023
- Trained, managed and motivated employees to promote professional skill development.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
Sales Associate/Cashier
Canadian Tire
05.2019 - 04.2021
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Met physical requirements with regular standing, lifting and reaching to move heavy boxes.
- Collected payments and provided accurate change.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Co-Op Student
Living Shore Spa
01.2020 - 03.2020
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Greeted guests and members upon arrival to create positive first impressions.
- Restocked supplies, replacing toiletries, liners and soaps.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, dusting and sanitizing.
Education
Certificate - Carpentry And Renovation Techniques
Georgian College
Barrie, ON04.2023
High School Diploma -
Collingwood Collegiate Institute
Collingwood, ON06.2021
Specialist High Skills Majors -
Collingwood Collegiate Institute
Collingwood, ON06-2021
Skills
- Great organization skills and detail oriented
- Reliable and punctual
- Eager to learn new tasks and follow direction
- Strong time management skills and ability to coordinate many scheduled tasks
- Excellent team player who works well with others or alone
- Perform tasks productively during busy times
Timeline
Sports Supervisor
Canadian Tire
06.2023 - Current
Hardware Supervisor
Canadian Tire
04.2021 - 06.2023
Co-Op Student
Living Shore Spa
01.2020 - 03.2020
Sales Associate/Cashier
Canadian Tire
05.2019 - 04.2021
Certificate - Carpentry And Renovation Techniques
Georgian College
High School Diploma -
Collingwood Collegiate Institute
Specialist High Skills Majors -
Collingwood Collegiate Institute
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