Kylie Howard
Rosamond
Summary
Dedicated professional with a focus on customer service excellence and team leadership at Wingstop. Successfully led teams to achieve high levels of customer satisfaction and operational success. Strong problem-solving abilities and technical proficiency contribute to effective and efficient service delivery.
Overview
3
3
years of professional experience
Work History
Shift Lead
Wingstop
05.2024 - Current
- Ability to lead and motivate a team of front line employees ensuring that they are productive and engaged
- Ensuring customers receive top tier service and addressing any complaints or issues efficiently and courteously
Cashier
Wingstop
03.2023 - 05.2024
- Manage cash, customer interactions, and order details while minimizing wait times for customers
- Ability to stay organized, follow through on tasks, and keep a positive attitude during long or demanding shifts
Education
High School Diploma -
Rosamond High School
Rosamond, CA06.2021
Some College (No Degree) -
Antelope Valley College
Lancaster, CASkills
- Following directions
- Time management
- Team collaboration
- Customer service
- Computer proficiency
- Problem solving
- Attention to detail
- Telephone skills
Timeline
Shift Lead
Wingstop
05.2024 - Current
Cashier
Wingstop
03.2023 - 05.2024
High School Diploma -
Rosamond High School
Some College (No Degree) -
Antelope Valley College