Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Gerlach

Picton,ON

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.

Overview

2
2
years of professional experience

Work History

Snack Bar Cashier

PICTON ARENA
Picton, ON
03.2015 - 08.2017
  • Greeted customers, provided assistance with menu items and accepted payment for food orders.
  • Processed cash and credit card transactions accurately and efficiently.
  • Maintained cleanliness of work area by adhering to all safety and sanitation standards.
  • Stocked shelves with snacks, beverages, condiments and other supplies.
  • Assisted in maintaining inventory levels by recording sales data.
  • Provided excellent customer service at all times to ensure customer satisfaction.
  • Organized the snack bar area according to store guidelines during shift changes or when necessary.
  • Responded to customer inquiries regarding product availability, pricing and promotions.
  • Cleared tables, wiped down counters and restocked items as needed throughout the day.
  • Performed opening, closing duties such as setting up, breaking down workstations, counting money in register drawers.
  • Followed company policies and procedures while handling food safely according to health department regulations.
  • Verified age of customers purchasing alcohol or tobacco products using valid identification cards.
  • Operated POS system to record sales data and issue receipts for transactions completed.
  • Counted cash drawer at beginning and end of shift to ensure accurate balance amounts were present.
  • Assisted in preparing food items such as sandwiches, salads, desserts., as needed.
  • Resolved customer complaints quickly and professionally when necessary.
  • Continuously monitored the dining area for any signs of distress from customers or staff members.
  • Adhered to all cash handling procedures established by management including proper change making techniques.
  • Monitored expiration dates on products ensuring that only fresh goods are sold to customers.
  • Regularly checked temperatures of refrigerators and freezers containing perishable items.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Worked with teammates and openly invited coaching from management team.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.
  • Made and served coffee, tea and fountain drinks.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Cleaner

Owner/Kylie Gerlach
Picton, ON
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Polished furniture to remove dust and dirt buildup.
  • Washed windows both inside and outside of the facility.
  • Scrubbed walls to remove scuff marks or stains.
  • Transported trash bags to designated disposal areas.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Adhered strictly to safety protocols while performing job duties.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Created inventory checklists and stocked housekeeping carts.

Education

High School Diploma -

Banff High School
Banff, AB

Skills

  • Food safety knowledge
  • Food handling safety
  • Commercial deep fryer and slicer operation
  • Excellent multi-tasker
  • Valid [Ontario] driver's license
  • Cash Handling
  • Reliable team worker
  • Reliable and punctual
  • Cleaning and sanitation

Timeline

Snack Bar Cashier

PICTON ARENA
03.2015 - 08.2017

Cleaner

Owner/Kylie Gerlach

High School Diploma -

Banff High School

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