Kylie Currie
Surrey,BC
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adapt at establishing strong rapport with individuals from diverse backgrounds.
Overview
3
3
years of professional experience
Work History
Assistant Cosmetics Manager
Shoppers Drug Mart
08.2022 - 06.2023
- Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
- Managed team of 7 associates in cosmetics department to achieve and maintain highest standards of customer service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
- Maintained accurate inventory and sales records for department.
- Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
- Collaborated with human resources team to provide full coverage for department and create equitable schedules for cosmetics personnel.
Beauty Advisor
Shoppers Drug Mart
12.2019 - 08.2022
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Maintained counter and display areas for cleanliness and organization.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Arts - Social Service Worker
Vancouver Career College
Surrey, BC10.2024
Bachelor of Arts - Fundamentals of Mental Health
Vancouver Career College
Surrey, BC10.2024
Bachelor of Arts - Addictions And Recovery Specialist
Vancouver Career College
Surrey, BC10.2024
Bachelor of Arts - Youth Specialist
Vancouver Career College
Surrey, BC10.2024
Skills
- Problem Resolution
- Task Prioritization
- WIMIS
- Dependable and Responsible
- First Aid/CPR
- Relationship Building
- Decision-Making
- Food safe
Languages
English
Native or Bilingual
Additional Information
Food Bank Richmond BC
Timeline
Assistant Cosmetics Manager
Shoppers Drug Mart
08.2022 - 06.2023
Beauty Advisor
Shoppers Drug Mart
12.2019 - 08.2022
Bachelor of Arts - Social Service Worker
Vancouver Career College
Bachelor of Arts - Fundamentals of Mental Health
Vancouver Career College
Bachelor of Arts - Addictions And Recovery Specialist
Vancouver Career College
Bachelor of Arts - Youth Specialist
Vancouver Career College
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