Kylie Atkinson
Mirror,AB
Summary
Dedicated professional with extensive experience in food service. Proven expertise in order management, cleaning protocols, and customer relationship management. Committed to enhancing guest experiences through prompt and friendly service delivery.
Overview
5
5
years of professional experience
Work History
Waitress
Whistle Stop Cafe
Mirror, Alberta
07.2021 - Current
- Provided friendly and attentive service to all cafe patrons.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Took customer orders accurately and efficiently using point-of-sale system.
- Took orders for food and drinks and delivered them to guests.
- Delivered food and beverages promptly to enhance customer satisfaction.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Maintained cleanliness and organization of dining area throughout shifts.
- Cleared and cleaned tables after guests finished dining during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Managed cash register operations, processing payments accurately and efficiently.
- Prepared checks accurately and processed payments promptly.
- Checked identification to verify if guests met minimum age to legally purchase or consume alcoholic beverages.
- Handled customer inquiries and resolved issues to ensure a pleasant experience.
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Created a welcoming atmosphere through friendly interactions and ambiance.
House Cleaner
Nathan Zorn
Mirror, Alberta
03.2026 - 05.2026
- Maintained high standards of cleanliness in kitchens, bathrooms, and living areas.
- Cleaned homes following specific and detailed protocols and requests.
- Followed client-specific instructions to meet individual cleaning preferences consistently.
- Communicated effectively with clients to address their cleaning needs and preferences.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
Skills
- Order taking
- Food service
- Menu knowledge
- Drink preparation techniques
- Food running
- Customer service
- Effective customer upselling
- Customer order management
- Point of sale (POS) system operations
- Cash handling
- Sanitation practices
- Supply restocking
- Team collaboration
- Customer relationship management
Languages
Russian
Limited
Affiliations
- Volunteer, Bartending - Camrose PBR
Timeline
House Cleaner
Nathan Zorn
03.2026 - 05.2026
Waitress
Whistle Stop Cafe
07.2021 - Current