KYLE W. Walker

Manage a base of existing customers that bill $2500 to $15,000 monthly with 200- 499 employees. Achieved monthly and annual sales targets while expanding sales funnel growth.

• Ability to maintain proper communication with high level Executives within the enterprise level clientele
• Leveraged company product and service offerings to even playing field against stiff competition.
• Developed and implemented strategies for upselling services to existing enterprise customers.
• Deliver presentations of products via UCx Webex and/or in person when necessary
• Resolved customer inquiries quickly while maintaining high levels of customer satisfaction.
• Analyzed customer data to identify trends in usage, revenue, and profitability.

• Prospected new business opportunities across Mid-West to West Coast sales territory.
• Cultivated relationships with C-Level executives through consultative sales techniques.
• Established referral partnerships with IT, phone, and computer hardware vendors.
• Consistently surpassed KPIs as Regional Account Manager.
• Sold comprehensive solutions including high-speed broadband and advanced voice products.
• Achieved revenue targets in assigned Commercial Accounts.
• Secured new logo customers to enhance market share.
• Expanded product offerings to increase wallet share.

• Drove revenue growth by acquiring new business from medium and small commercial accounts.
• Sold high-speed broadband, advanced voice products, satellite video, and data security solutions.
• Exceeded projected revenue goals for assigned commercial accounts.
• Secured new logo customers to enhance market share.
• Expanded product solutions to increase wallet share.
• Delivered network solutions within and outside of Frontier footprint.

• Conducted proactive consultative needs analysis for prospective customers to develop client-centric product solutions.
• Communicated unique business needs of small and mid-sized customers, designing tailored solutions effectively.
• Designed, developed, and delivered compelling sales proposals highlighting product benefits.
• Assessed serviceability of prospects, submitting ROI analyses to sales management and finance teams.
• Maintained and updated all sales databases for accurate reporting of sales activity and customer information.
• Collaborated cross-functionally to streamline the sales process toward efficient fulfillment.

• Guided families in selecting cemetery property for at-need and pre-need situations.
• Achieved monthly pre-need sales quotas set by upper management consistently.
• Managed accounts from inception to closure, ensuring exceptional service.
• Developed and implemented award-winning sales strategies for assigned portfolios.
• Generated leads through industry networking, prospecting, and customer referrals.
• Conducted training sessions for new hires on in-house sales software.