KYLER GRAHAM
Murrieta,CA
Summary
Knowledgeable and dedicated customer service and parts professional with experience in Motorsports and Outdoor Recreation industry. Solid team player with outgoing and positive demeanor. Motivated to maintain customer satisfaction and contribute to company success.
Overview
6
6
years of professional experience
Work History
Parts Specialist
Old Town Temecula Harley-Davidson
06.2024 - Current
- Customer Service
- Parts and Accessories Sales
- Supporting with inventory replenishment, maintain knowledge of profitable and unprofitable items
- Reaching out to manufacturers to source and procure parts for both customer orders and stocking purposes
- Collaborating closely with the Sales department to equip new unit acquisitions
Assistant Manager (Part Time)
Dezert Trucks
06.2019 - Current
- Vehicle Purchasing for restoration
- Vehicle Restoration
- Sales
- Marketing and Promotions
- Social Media
Internal / External Support Specialist
Commencal USA
07.2023 - 06.2024
- Keyholder, Open and Close location
- Managing personnel and delegating daily tasks under direct supervision of the General Manager
- Welcoming and guiding customers through the showroom and sales process
- Keeping up to date with all industry advancements
- Packaging, Labeling and Shipping online purchases
- Manage Customer Service Department across all national locations
- Coordinate all customer and athlete orders
Parts Specialist
Temecula Motorsports
02.2023 - 07.2023
- Customer Service
- Parts and Accessories Sales
- Supporting with inventory replenishment, maintain knowledge of profitable and unprofitable items
- Reaching out to manufacturers to source and procure parts for both customer orders and stocking purposes
- Collaborating closely with the Sales department to equip new unit acquisitions
Parts Associate
Escondido Cycle Center
09.2022 - 02.2023
- Manage cash transactions
- Open/Close register
- Customer Service
- Parts and Accessories Sales
- Supporting with inventory replenishment, maintain knowledge of profitable and unprofitable items
- Reaching out to manufacturers to source and procure parts for both customer orders and stocking purposes
- Collaborating closely with the Sales department to equip new unit acquisitions
Customer Service / Shop Assistant
454 Motorsports
11.2018 - 09.2022
- Customer Service and Sales
- Assemble and Install custom truck parts and accessories
- Coordinate customer scheduling and assist with vehicle drop off and pick up
- Shipping and receiving
- Parts acquisition via local pick up and deliveries
- Inventory Management
Education
High School Diploma -
Cactus Shadows High School
Cave Creek, AZ05.2021
Skills
- Customer Service
- Sales
- Product Knowledge
- Shipping and Receiving
- Merchandising
- Assembly and Production
- Problem Solving
- Creative thinking
- Collaboration
- Communication
- Organization
- Adapting
- Microsoft Office
- CRM
- Lightspeed
- Website Development and Management
- Social Media Management
Hobbies and Interests
- Dirt Bikes
- Mountain Biking
- Offroad Trucks
- Rock Climbing
Timeline
Parts Specialist
Old Town Temecula Harley-Davidson
06.2024 - Current
Internal / External Support Specialist
Commencal USA
07.2023 - 06.2024
Parts Specialist
Temecula Motorsports
02.2023 - 07.2023
Parts Associate
Escondido Cycle Center
09.2022 - 02.2023
Assistant Manager (Part Time)
Dezert Trucks
06.2019 - Current
Customer Service / Shop Assistant
454 Motorsports
11.2018 - 09.2022
High School Diploma -
Cactus Shadows High School
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