Kylee Wilson
Toronto,ON
Summary
Established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ice Cream Scooper + Barista
Brett's Ice Cream
05.2023 - Current
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Pets Hotel Associate
Petsmart
11.2021 - 11.2022
- Collaborated with team members to create a welcoming atmosphere for both pets and their owners.
- Developed rapport with pet owners through friendly communication and understanding their specific needs and concerns.
- Provided regular updates to pet owners on their pets'' well-being and activities via phone calls, emails, or text messages as requested.
- Assisted with daily operations, ensuring smooth transitions between check-ins, check-outs, and pet activities.
Greens Crew
Lambton Golf And Country Club
05.2021 - 09.2021
- Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
Stock Person
No Frills
01.2021 - 05.2021
- Maintained cleanliness of stock rooms and warehouse spaces, ensuring adherence to company standards and creating an organized work environment.
- Participated in physical inventory counts periodically, verifying the accuracy of electronic records against actual merchandise quantities on hand.
- Improved inventory accuracy by conducting regular stock audits and updating records accordingly.
- Checked and pulled defective or expired products from shelves.
Fry Cook
Budweiser Stage
04.2019 - 11.2019
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
Education
Bachelor of Arts - Psychology
Toronto Metropolitan University
Toronto05.2024
High School Diploma -
Birchmount Park Collegiate Institute
Scarborough, ON09.2021
Skills
- Quick Learner
- Energy and enthusiasm
- Hand-Eye Coordination
- Memory retention
- Reliability and punctuality
- Food handling safety
- Food Handlers Certificate
Languages
English
Native or Bilingual
French
Elementary
Certification
Food Handlers Certificate (2023-2028)
Hockey
Played hockey as a hobby for 9 plus years on my free time!
Timeline
Ice Cream Scooper + Barista
Brett's Ice Cream
05.2023 - Current
Pets Hotel Associate
Petsmart
11.2021 - 11.2022
Greens Crew
Lambton Golf And Country Club
05.2021 - 09.2021
Stock Person
No Frills
01.2021 - 05.2021
Fry Cook
Budweiser Stage
04.2019 - 11.2019
Bachelor of Arts - Psychology
Toronto Metropolitan University
High School Diploma -
Birchmount Park Collegiate Institute
Similar Profiles
Noah BlecknerNoah Bleckner
Ice Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, MdIce Cream Scooper at Justine's Ice Cream Parlour Ice Cream Parlour, St Michaels, Md
Hasibul Hasan TalhaHasibul Hasan Talha
Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)Trainee Sales Officer at DHAKA ICE CREAM INDUSTRIES LTD. (POLAR ICE CREAM)
M. A. MunimM. A. Munim
Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)Senior Section Manager–HR & Compliance at Dhaka Ice Cream Industries Ltd. (Polar Ice Cream)