Kyle Woodward
Windsor,NS
Summary
Punctual and honest,with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Diligent and responsible with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
19
19
years of professional experience
Work History
Hydro Utility Operator
Minas Basin Pulp and Power Company Ltd.
03.2017 - Current
- Responded to calls during utility emergencies to protect integrity of machinery and conserve resources.
- Operated and monitored 2 1930's Hydroelectric generators.
- Performed regular monitoring of utility systems to confirm proper functioning.
- Trained other personnel in proper maintenance and repair of utility systems.
- Performed routine, preventative maintenance of utility systems on water lines, valves and meters.
- Used and monitored computer energy management system with broad knowledge of typical system metrics and associated alarms, alerts and warnings.
Clerk Supervisor
Brian Gregory Holdings
05.2010 - 03.2017
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Monitored areas for security issues and safety hazards.
- Built trustful relationships with customers to encourage return visits.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Created attractive merchandise display's to entice customers to make purchases.
Grocery Clerk/Night Shift Manager
Sobeys
11.2005 - 01.2010
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Oversaw restocking of supplies and other functions to prepare for daytime business.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
High School Diploma -
Avon View High School
Windsor, Nova Scotia06-2005
Skills
- Strong Mechanical, Technical Understanding
- Product Merchandising
- Inventory Control
- Effective Troubleshooting
- Consistent Performer
- Strong Attention to Accuracy
- Customer Complaint Handling
- Operational efficiency
- Punctual and reliable
- Driving customer satisfaction
Languages
English
Native or Bilingual
Timeline
Hydro Utility Operator
Minas Basin Pulp and Power Company Ltd.
03.2017 - Current
Clerk Supervisor
Brian Gregory Holdings
05.2010 - 03.2017
Grocery Clerk/Night Shift Manager
Sobeys
11.2005 - 01.2010
High School Diploma -
Avon View High School
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