Kyle Wilson
Edmonton,AB
Summary
Experienced restaurant professional looking to expand in hospitality and customer service and committed to enhancing guest experiences, optimizing operations, and fostering team growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Cook County Steakhouse
Edmonton, AB
02.2026 - Current
- Provide extraordinary service. Extensive knowledge of the menu, wine, and service etiquette.
Waiter/Server
Pazzo Pazzo Trattoria
Edmonton, AB
09.2025 - 01.2026
- Provide exceptional service with knowledge of the menu, wine, and service.
Food & Beverage Supervisor
PURE Canadian Gaming
Edmonton, AB
03.2024 - 09.2025
- Train, coach, and support staff to maintain service and quality standards.
- Adjust daily schedules to ensure proper shift coverage.
- Resolve guest complaints promptly and professionally.
- Monitor and manage inventory for casino F&B outlets.
- Coordinate and execute special events
Fine Dining Server
Cafe Amore Bistro
Edmonton, AB
09.2023 - 03.2024
- Maintained a professional, welcoming, and elegant atmosphere while handling guest requests with efficiency and grace.
- Collaborated closely with chefs and front-of-house team to deliver seamless, memorable dining experiences.
- Upsold premium menu items, wine pairings, and specialty cocktails to maximize guest satisfaction
Fine Dining Server
XIX Nineteen
Edmonton, AB
07.2022 - 06.2023
- Serving and taking care of guests needs in an efficient manner, exceeding guest expectations.
- Upsold premium menu items, wine pairings, and specialty cocktails to maximize guest satisfaction and increase revenue.
- Ensured compliance with service standards, hygiene protocols, and restaurant policies to uphold brand reputation.
Fine Dining Server/Bartender
Hardware Grill
Edmonton, AB
07.2009 - 12.2019
- Delivered attentive and efficient service, anticipating guest needs to consistently exceed expectations and ensure satisfaction.
- Enhanced the dining experience by skillfully presenting and describing chefs' dishes, creating an engaging and memorable connection between guests and the cuisine.
- Supported seamless front-of-house operations by maintaining a professional, welcoming atmosphere and addressing guest requests promptly.
- Collaborated with culinary and service teams to highlight menu offerings, driving guest engagement and repeat visits.
- Daily/weekly side duties.
Education
High school diploma - undefined
St. Albert High School
St. Albert, AB, CA06.1992
Skills
Inventory
Restaurant Management
Customer service
Cash Handling
Food Service
Eager to learn and expand supervisory skills
Time management
Languages
English
Full Professional
Certification
- WHMIS Certification Present
- AGLC ProServe March 2023 to March 2028
Timeline
Fine Dining Server
Cook County Steakhouse
02.2026 - Current
Waiter/Server
Pazzo Pazzo Trattoria
09.2025 - 01.2026
Food & Beverage Supervisor
PURE Canadian Gaming
03.2024 - 09.2025
Fine Dining Server
Cafe Amore Bistro
09.2023 - 03.2024
Fine Dining Server
XIX Nineteen
07.2022 - 06.2023
Fine Dining Server/Bartender
Hardware Grill
07.2009 - 12.2019
High school diploma - undefined
St. Albert High School