Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Kyle Weatherred

Lakeside,CA

Summary

Versatile cloud engineer with a strong focus on automation, access control, and system reliability. Experienced across multi-tenant Azure environments with hands-on work in identity management, monitoring, and infrastructure deployment. Skilled in scripting with PowerShell and Bash, building out pipelines in Azure DevOps, and rolling out tools like CrowdStrike, Nessus, and Splunk across mixed environments. Solid understanding of RBAC, AKS, cost control, and environment hardening. Comfortable working across platforms, solving real problems, and keeping things stable at scale.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Site Reliability Engineer/Operations Analyst

Old Republic Title Insurance Company
04.2023 - Current
  • Manage 10+ Azure tenants, handling everything from identity and access to cost controls and resource governance.
  • Built dashboards using Azure Monitor and Grafana to keep critical services visible and alerting in real time.
  • Automated deployments of security tools like CrowdStrike, Nessus, and Splunk using PowerShell, Logic Apps, and Runbooks.
  • Developed custom Azure DevOps pipelines to support consistent deployments across dev, test, and production.
  • Created automated tagging and billing cleanup processes to keep cloud spend accurate and on budget.
  • Standardized Entra group-based RBAC for all apps and environments, making access control consistent and scalable.
  • Set up automation for backups, updates, and other recurring infrastructure tasks to reduce manual overhead.
  • Supported and maintained key cloud-hosted applications and environments across multiple teams.
  • Migrated legacy workloads into AKS with the IaC team, modernizing services and simplifying deployments.
  • Handled identity and access operations across tenants, including app registrations, group policy, and directory cleanup.
  • Worked through service tickets and incident queues via FreshService, often owning high-priority cloud requests.
  • Participated in the on-call rotation, supporting production systems and jumping in for critical issues after hours.
  • Always looking for ways to improve or automate cloud processes and remove friction wherever possible.

Service Desk Analyst (Tier 2/3)

Old Republic Title Insurance Company
03.2022 - 04.2023
  • Provided advanced technical support for over 5,000 employees, contractors, and agents across national and international locations, ensuring minimal downtime and optimal productivity.
  • Supported a diverse range of software on Windows 10/11, ensuring compatibility, stability, and efficiency in user environments.
  • Troubleshot and maintained various peripheral devices, including laser, inkjet, and label printers, scanners, docking stations, and other essential hardware, ensuring seamless functionality and operability.
  • Deployed new laptops/desktops/mobile devices utilizing Intune and SCCM.
  • Provided support for a range of software applications running on Citrix virtual environments, ensuring reliable access and performance for end users.
  • Tracked, logged, and resolved service tickets using the ServiceNow/FreshService platforms to ensure effective issue management and continuous service improvements.

Desktop Support Engineer/Deployment Technician

Midcontinent Independent System Operator (MISO)
09.2021 - 03.2022
  • Deployed new laptops/desktops/mobile devices utilizing Intune and SCCM.
  • Assisted with various internal hardware and software issues, both in-office and remotely, providing timely and efficient support to end users.
  • Utilized on-prem Azure Directory for all account administration.
  • Supported a variety of software on Windows 10/11, including Office 365 (Excel, Word, Outlook), Adobe, Teams, and others to meet user needs.
  • Managed all case/tickets/documentation via Cherwell Management, ensuring timely and efficient resolution of issues/requests.

Senior Support Center Technician/Project Manager

Winmark Corporation
08.2017 - 07.2021
  • Provided remote and onsite support to over 1,000 retail locations across the USA and Canada.
  • Supported and managed various Windows-operated servers and POS workstations, as well as various retail-specific peripheral devices such as label printers, scanners, pole displays, DVRs, UPSs, etc.
  • Tracked and logged all service cases/requests utilizing Microsoft Dynamics CRM Enterprise, ensuring accurate record-keeping and efficient/timely follow-up.
  • Assisted with remote/over-the-phone hardware and network installations, primarily for new store locations.
  • Trained new Support Center Technicians and serve as a first point of contact for assistance, providing guidance and ensuring effective onboarding.
  • Led and managed various Support Center projects, delegating tasks to Tier 1 technicians and overseeing progress to ensure successful completion.

Education

Associate of Science - Systems Administration

Grossmont-Cuyamaca College
El Cajon
09-2015

Skills

  • Automation & Scripting
  • PowerShell, Bash, Azure CLI, Function Apps, Logic Apps, Runbooks, YAML, JSON, scheduled task automation, REST API (Azure)
  • Cloud & DevOps
  • Azure (multi-tenant), Azure DevOps (Classic & YAML pipelines), CI/CD workflows, Infrastructure as Code (IaC), Bicep (learning), AKS (Azure Kubernetes Service), tagging strategy, cost governance, subscription & resource group design
  • Monitoring & Security
  • Azure Monitor, Log Analytics, Prometheus, Grafana, diagnostic settings, custom alerting, CrowdStrike Falcon, Nessus Agent, Splunk Universal Forwarder, Defender for Cloud (basic policy usage)
  • Identity & Access Management
  • Entra ID (Azure AD), group-based RBAC, app registration, federated identity, role assignments, access lifecycle provisioning, tenant-level identity hygiene
  • Systems & Platforms
  • Windows Server (2008–2022), Ubuntu, RHEL/CentOS, Intune, SCCM, Git, GitHub, FreshService, ServiceNow, VMware, Citrix (light)

Certification

CompTIA Network+ / CompTIA Security+ / AZ-104 (Microsoft Certified: Azure Administrator Associate) / AZ-400 (Microsoft Certified: DevOps Engineer Expert) / AZ-305 (Microsoft Certified: Azure Solutions Architect Expert)/ CKA (Certified Kubernetes Administrator)

Accomplishments

  • Rolled out security agents (CrowdStrike, Nessus, Splunk) across 100+ VMs and VMSS instances using fully automated scripts, cutting deployment time from hours to minutes.
  • Reduced manual effort across cloud teams by automating routine tasks (backups, updates, tagging cleanup), saving ~10–15 hours/week in labor.
  • Built from scratch a group-based Entra ID RBAC provisioning system used across all apps and environments, eliminating inconsistent access control.
  • Migrated multiple internal apps into Azure Kubernetes Service, improving uptime, deploy reliability, and reducing tech debt.
  • Created custom monitoring stacks with Grafana + Azure Monitor, helping teams catch and respond to issues before they became outages.
  • Helped cut Azure spend by enforcing consistent tagging and cost accountability across tenants.
  • Cleaned up identity chaos across 10+ Azure tenants, standardizing user/group structures and improving audit clarity.
  • Developed scalable pipelines in Azure DevOps to support security agent deployment, tagging, and compliance checks in production.
  • Took over high-priority incident queues and resolved recurring platform issues that had been ignored for months.
  • Stepped into the role of unofficial lead for multiple DevOps automation efforts, despite not being assigned or asked.

Timeline

Site Reliability Engineer/Operations Analyst

Old Republic Title Insurance Company
04.2023 - Current

Service Desk Analyst (Tier 2/3)

Old Republic Title Insurance Company
03.2022 - 04.2023

Desktop Support Engineer/Deployment Technician

Midcontinent Independent System Operator (MISO)
09.2021 - 03.2022

Senior Support Center Technician/Project Manager

Winmark Corporation
08.2017 - 07.2021

Associate of Science - Systems Administration

Grossmont-Cuyamaca College

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