Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kyle Walker

Hinton,Alberta

Summary

To secure employment in the retail industry and help to provide efficient customer service in the work place Highlights of Qualifications: Observant, react quickly and work well under pressure Determined and motivated Responsible, considerate and sincere Customer service oriented WHMIS training Trustworthy and appreciate the importance of responsibility Excellent keyboarding skills Fluent with computers Hard working, enjoy physical labor Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful [Type] setting. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Detail-oriented [Job Title] with demonstrated excellence in reception and administration. Excel at providing proactive customer service in hospitality establishments. Well versed in [Software] with accuracy in data entry and reservation management.

Overview

10
10
years of professional experience

Work History

Front Desk Clerk

Lake View Inn and Suites
04.2021 - 01.2023
  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

Best Western Plus
07.2020 - 03.2021
  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

BCMI
02.2020 - 01.2020
  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

Labor/Construction Worker

Border Paving
07.2013 - 11.2013

Education

No Degree - DIGITIAL MEDIA

NAIT
EDMONTON, ALBERTA

High School Diploma -

Harry Collinge High School
Hinton, AB
06.2009

Skills

  • Attractions and Amenities Knowledgeable
  • Hospitality Management
  • Guest Relations
  • Multi-Line Phone Systems

Languages

English
Elementary

Timeline

Front Desk Clerk

Lake View Inn and Suites
04.2021 - 01.2023

Best Western Plus
07.2020 - 03.2021

BCMI
02.2020 - 01.2020

Labor/Construction Worker

Border Paving
07.2013 - 11.2013

No Degree - DIGITIAL MEDIA

NAIT

High School Diploma -

Harry Collinge High School
Kyle Walker