KYLE VILLARROEL
Guelph
Summary
Results-driven and customer-focused leader with extensive experience in supply chain management, freight and logistics, manufacturing and production, payroll, human resources, and customer service. Seeking a managerial position where I can leverage my skills and expertise to drive operational excellence, enhance customer satisfaction, and contribute to the success of Assured Automotive
Overview
6
6
years of professional experience
Work History
General Manager of Operations
ASSURED AUTOMOTIVE
09.2020 - Current
- Proficient in analyzing and achieving daily KPI metrics
- Strong commitment to health and safety protocols
- Exceptional ability to engage and motivate team of 10 members
- Proven track record in driving sales and meeting targets
- Experience in reviewing business metrics on a weekly basis
- Excellent customer service skills
WAREHOUSE MANAGER
CERCAN TILE
07.2018 - 08.2020
- Managed daily tasks and operations related to shipping and receiving of products, inventory management, health and safety protocols, order operations, and logistics.
- Oversaw worldwide shipments in and out of the warehouse, ensuring compliance with international regulations and timely delivery of goods.
- Ensured clients received their orders on time and correctly, resolving any customer escalations promptly and effectively.
- Maintained direct contact with sales representatives and designers to assist with order processing and fulfillment, fostering strong collaborative relationships.
- Led, coached, and developed the warehouse team to deliver unparalleled customer service in a fast-paced sales environment, resulting in improved productivity and customer satisfaction.
Area Supervisor
FGF BRANDS
01.2018 - 07.2018
- Led and supervised three teams of fifteen employees in the production and packaging of baked goods, ensuring adherence to quality standards and production schedules.
- Educated, coached, and trained team members to improve their skills and performance, resulting in enhanced productivity and efficiency in a fast-paced food manufacturing facility.
- Implemented techniques and strategies to help team members reach their full potential while meeting production targets consistently.
- Reviewed applications and conducted interviews for hiring team members, assessing candidates' qualifications and ensuring alignment with company requirements and culture.
Education
OSSD -
St. Thomas Aquinas
01.2005
Skills
- Logistics Management
- Operations Management
- Business Analysis
- Staff Development
- Production Management
Accomplishments
I was selected to attend a business conference in Fort Lauderdale, Florida as a WOW Allstar. The selection was based off of achieving and exceeding monthly budgets as well as Gross Profit metrics.
Skills And Certificates
- Microsoft Office Products
- SAP operating system
- First Aid & CPR Level C
- Working at Heights
- Leadership Communication
References
AVAILABLE UPON REQUEST
Languages
English
Native or Bilingual
Timeline
General Manager of Operations
ASSURED AUTOMOTIVE
09.2020 - Current
WAREHOUSE MANAGER
CERCAN TILE
07.2018 - 08.2020
Area Supervisor
FGF BRANDS
01.2018 - 07.2018
OSSD -
St. Thomas Aquinas
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