Motivated business professional bringing numerous years of well known experience. Dedicated and personable with extensive experience in supervising. Well-versed in training, educating, motivating and supporting staff members.
Overview
10
10
years of professional experience
Work History
Facility Attendant
City Of Spruce Grove
10.2023 - Current
Improved facility cleanliness by implementing efficient cleaning protocols and schedules.
Enhanced customer satisfaction through timely addressing of concerns and provision of assistance.
Maintained safety standards by conducting regular inspections and promptly reporting any issues.
Streamlined inventory management with accurate record-keeping and timely replenishment of supplies.
Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors.
Ensured compliance with local regulations through proper waste disposal practices and adherence to guidelines.
Provided excellent customer service, addressing inquiries and resolving issues efficiently.
Facilitated smooth operations by assisting in administrative tasks such as filing, data entry, and report generation.
Part Time Supervisor
Green Apple Cleaning
01.2016 - 09.2023
1-3 times a month establishment
Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation. Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Put together realistic budgets based upon costs and fees for successfully operating business.
Introduced new methods, practices, and systems to reduce turnaround time.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Covid Janitorial Service
Queens University
08.2020 - 08.2021
Keeping a proactive plan to manage and minimize the risks associated with covid-19 and similar events, such as a plan on preventing the spread of infection.
Maintained clean and comfortable environments in university facilities by disinfecting high traffic areas, cleaning bathrooms, and overall tidiness.
Communicate to students, staff and any visitors, on measures implemented to keep the spread of infection to a minimum.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Lifeguard
West Edmonton World Waterpark
06.2014 - 10.2016
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Responded to emergency situations in a timely, efficient manner.
Educated patrons on safety protocols and enforced safety rules.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Recorded daily activity logs and incident reports for tracking purposes.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Education
High School Diploma -
St. Albert Catholic High School
St. Albert, AB
06.2014
Skills
Customer Relations
Staffing Oversight
Business Correspondence
Clientele Management
Business Development
People and Culture
Performance Monitoring and Evaluation
Negotiation
Adaptable and Flexible
Task Delegation
Business Controls
Equipment Management
Hazardous Chemicals
Performance Improvement
Timeline
Facility Attendant
City Of Spruce Grove
10.2023 - Current
Covid Janitorial Service
Queens University
08.2020 - 08.2021
Part Time Supervisor
Green Apple Cleaning
01.2016 - 09.2023
Lifeguard
West Edmonton World Waterpark
06.2014 - 10.2016
High School Diploma -
St. Albert Catholic High School
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