Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kyle Spurrell

St. John's,Canada

Summary

Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill this role at your company.

Overview

4
4
years of professional experience

Work History

Overnight Customer Service Representative

Circle K
08.2023 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Adhered to company policies and procedures, ensuring consistent quality in customer interactions.
  • Collaborated with team members to achieve company goals and maintain seamless overnight operations.
  • Expedited order processing for improved customer experience and timely deliveries.
  • Utilized advanced problem-solving skills to address complex customer issues while maintaining composure under pressure.
  • Streamlined workflow processes to increase efficiency in handling customer requests and complaints.
  • Handled Customer Transactions
  • Beer/Cigarettes/Lotto Trained

Picker & Packer

SportChek
11.2022 - 04.2023
  • Picked customer orders, reviewing for correct number and type of product to eliminate errors.
  • Rotated between jobs to pull items, pack items, and load pallets.
  • Hand-selected and packed orders for shipment according to customer specifications.
  • Inspected products for damages before packing them into boxes.
  • Helped with product rework to meet quality standards.
  • Sorted goods for distribution in designated areas.
  • Maintained cleanliness of work area at all times to ensure safe working conditions.
  • Identified and located products within warehouse after reading orders.

Camp Counselor

Vera Perlin Society
06.2022 - 08.2022
  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers
  • Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff
  • Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation
  • Worked with children of varying age, interest, skill and developmental levels
  • Led groups of children safely through variety of camp activities
  • Followed established emergency procedures to enable best possible resolution of incidents
  • Implemented recreational activities to promote campers' physical health and encourage teamwork skills development
  • Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
  • Ordered and maintained all recreational equipment
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
  • Transported and escorted program participants to and from activities and on field trips
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
  • Kept athletic and games equipment and facilities organized and maintained
  • Managed scheduled events to maximize activities and attendance.

Sales-Floor Associate

Walmart
08.2021 - 11.2021
  • Helped customers locate products and checked store system for merchandise at other sites
  • Engaged with customers to build rapport and loyalty
  • Solved customer challenges by offering relevant products and services
  • Increased sales by offering advice on purchases and promoting additional products
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
  • Maintained records related to sales, returns and inventory availability.

Education

Highschool - undefined

Prince of Wales Collegiate
St. John, NL
06.2022

Skills

  • Professional Summary
  • Conflict resolution and mediation
  • Outstanding communication and interpersonal skills
  • Parental Communication
  • Activity Planning
  • Child Supervision
  • Relationship building
  • Issue identification and resolution
  • Effective communication
  • Performance improvement
  • Policy and procedure adherence
  • Behavioral issue response
  • Group and individual instruction
  • Activity Scheduling
  • Group supervision and management
  • Energetic with history of promoting positivity and program engagement Work effectively within teams to develop creative ideas and solutions to complex issues Approached each day and unique challenges with enthusiasm, patience and humour
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position Ready to help team achieve company goals
  • Safety Procedures
  • Reliable employee seeking a position Offering excellent communication and good judgment

Languages

English
Full Professional

Timeline

Overnight Customer Service Representative

Circle K
08.2023 - Current

Picker & Packer

SportChek
11.2022 - 04.2023

Camp Counselor

Vera Perlin Society
06.2022 - 08.2022

Sales-Floor Associate

Walmart
08.2021 - 11.2021

Highschool - undefined

Prince of Wales Collegiate

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Kyle Spurrell