Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kyle Simpson

Toronto,ON

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience making coffee, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

3
3
years of professional experience

Work History

Barista

The Ministry Of Coffee
08.2021 - 02.2022
  • Managed time effectively to balance both coffee and food preparation.
  • Monitored supply levels at counter and maintained customer areas to a very high degree of cleanliness.
  • Dialed in the espresso as well as the brewed coffee, pulled shots and steamed milk to make drinks.


Server, Host, and Occasional Bar Staff

Level One Game Pub
08.2019 - 03.2020
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Bachelor of Music - Music Performance

University of Ottawa
Ottawa
04.2024

Skills

  • Espresso machine operation (dialing in, cleaning, operating, milk steaming, etc)
  • Smart Serve Certified
  • Food Handler Certification
  • POS Systems
  • Coffee expertise
  • Resolving Complaints
  • Opening and closing duties

Languages

French
Elementary
German
Elementary
Italian
Elementary

Timeline

Barista

The Ministry Of Coffee
08.2021 - 02.2022

Server, Host, and Occasional Bar Staff

Level One Game Pub
08.2019 - 03.2020

Bachelor of Music - Music Performance

University of Ottawa
Kyle Simpson