Kyle Sherren
CRAPAUD,Prince Edward Island
Summary
Dynamic Compensation Advisor with proven expertise at Public Service and Procurement Canada, adept at salary analysis and conflict resolution. Demonstrated ability to provide strategic recommendations and enhance client satisfaction through effective communication and problem-solving. Highly skilled in data analysis and Microsoft Excel, driving compliance and integrity in compensation systems.
Overview
7
7
years of professional experience
Work History
Compensation Advisor
Public Service and Procurement Canada
01.2024 - Current
- Researches, reviews and analyzes information/documents from client departments.
- Researches and analyzes subjects such as employee data, acts, regulations, collective agreements, Isolated Posts and Government Housing Directive (IPGHD) prior to the provision of advice and guidance.
- Provides information and recommendations to client departments and agencies, employees, managers and human resources practitioners to determine entitlements with respect to Isolated Post Allowances, Vacation Travel Assistance, Rent issues and provides guidance and information to employees with respect to entitlements, options and implications.
- Responds to client queries to identify problems; guides clients in articulating their information needs; clarifies the nature, scope and intent of their service needs; and ensures that these needs are addressed and in compliance with compensation, systems, processes and procedures.
- Examines, analyzes and processes a variety of compensation transactions and maintains the integrity of data in compensation systems including employees’ pay and leave records; seeks clarification of discrepancies; and ensures compliance with policies for various insurance plans.
Junior Compensation Advisor
Public Service and Procurement Canada
07.2023 - 01.2024
- Researches, reviews and analyzes information/documents from client departments.
- Researches and analyzes subjects such as employee data, acts, regulations, collective agreements, pension and insurance plans prior to the provision of advice and guidance; where files with higher levels of complexity are escalated to Compensation Advisors.
- Provides information and recommendations to client departments and agencies, employees, managers and human resources practitioners to determine entitlements with respect to a variety of compensation and benefits issues and provides guidance and information to employees with respect to entitlements, options and implications.
- Responds to client queries to identify problems; guides clients in articulating their information needs; clarifies the nature, scope and intent of their service needs; and ensures that these needs are addressed and in compliance with compensation, systems, processes and procedures.
- Examines, analyzes and processes a variety of compensation transactions and maintains the integrity of data in compensation systems including employees’ pay and leave records; seeks clarification of discrepancies; and ensures compliance with policies for various insurance plans.
Citizen Services Officer
Service Canada
01.2023 - 07.2023
- Reviewing passport applications, verifying eligibility, and making decisions on issuing passports.
- Assisting clients with inquiries, providing information about programs and services, and helping them navigate the system.
- Collecting necessary information from clients to accurately assess their needs and process their requests.
- Applying relevant procedures, regulations, and legislation in their work.
- Making decisions on eligibility and entitlement to benefits, as applicable.
Program Service Officer
Service Canada
08.2018 - 01.2023
- Understand, analyze, and process relevant information by applying procedures and guidelines arising from acts and regulations
- Calculate and compile information displayed on citizen's income tax returns, estate documents and vital statistics documents
- Read, interpret and input information in order to respond to requests, and to process transactions in electronic files while demonstrating thoroughness and timeliness
- Communicate in writing and telephone with the citizens in order to obtain information or to explain decisions
Education
Business Administration Diploma - Business Administration
Nova Scotia Community College
Springhill, NS12-2016
High School Diploma -
Bluefield High School
Hampshire, PE06-2010
Skills
- Verbal and written communication
- Analytical mindset
- Teamwork and collaboration
- Problem-solving
- Leadership skills
- Salary analysis
- Strategic thinking
- Compensation policy review
- Data analysis proficiency
- Highly skilled in Microsoft Excel
- Adaptability
- Conflict resolution
Languages
English
Native or Bilingual
Timeline
Compensation Advisor
Public Service and Procurement Canada
01.2024 - Current
Junior Compensation Advisor
Public Service and Procurement Canada
07.2023 - 01.2024
Citizen Services Officer
Service Canada
01.2023 - 07.2023
Program Service Officer
Service Canada
08.2018 - 01.2023
Business Administration Diploma - Business Administration
Nova Scotia Community College
High School Diploma -
Bluefield High School
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