Summary
Overview
Work History
Education
Skills
Special Qualifications
Timeline
Generic
Kyle Scott

Kyle Scott

Northridge

Summary

Dynamic Business Development Manager with a proven track record at SIG Property Management, excelling in lead generation and client retention. Skilled in CRM management and team leadership, I successfully implemented marketing strategies that enhanced client satisfaction and streamlined onboarding processes, driving significant growth in a competitive market.

Overview

15
15
years of professional experience

Work History

Business Development Manager

SIG Property Management
La Crescenta
10.2021 - Current
  • Developed and implemented marketing plans that automated strategies for attracting new qualified leads.
  • Managed CRM software to oversee a pipeline of prospects, educating them on real estate services.
  • Converted qualified prospects into clients and facilitated successful onboarding processes.
  • Established procedures and initiatives to enhance client satisfaction and retention rates.
  • Participated in special projects related to company operations as directed by Broker.

Client Relations Specialist, Multifamily Division

LBPM
Sherman Oaks
02.2020 - 09.2021
  • Managed pipeline of qualified prospects, educating on real estate and property management services.
  • Converted prospects into clients and facilitated successful onboarding processes.
  • Developed and implemented marketing plans to generate new qualified leads.
  • Oversaw regional property management for portfolio exceeding 200 units with multiple onsite managers.

Operations Manager/Director of Marketing

SIG Property Management
La Crescenta
06.2016 - 02.2020
  • Identified operational inefficiencies and collaborated with Broker to establish and implement new office policies.
  • Managed interdepartmental personnel to drive companywide objectives.
  • Coordinated with third-party vendors to execute administrative tasks, including rent increases and property inspections.
  • Engaged prospective clients through active sales of property management services and maintained a robust referral network.
  • Oversaw marketing initiatives by generating advertising materials and managing the company website.
  • Handled client onboarding while supervising service and retention efforts.
  • Led a team of four property supervisors, conducting weekly meetings and performance reviews.
  • Participated in recruitment, staff motivation, and professional development initiatives.

Property Maintenance Supervisor/ Property Manager

Venture Property Management
Encino
01.2010 - 06.2016
  • Coordinated maintenance for 750 doors across four properties, ensuring operational efficiency.
  • Oversaw project schedules and daily operations for nine maintenance personnel.
  • Facilitated company-wide inspections alongside city and bank representatives.
  • Ensured quality and efficiency during unit turnover processes.
  • Conducted training meetings for maintenance and leasing staff to enhance performance.
  • Assisted with hiring processes to build a competent maintenance team.
  • Developed tailored solutions for property-specific challenges impacting operations.
  • Managed onsite duties including rent collection, leasing, marketing, and compliance with regulations.

Education

Cinema and Television Arts - Emphasis in Film Direction

California State University Northridge
Northridge, CA

Skills

  • CRM and process management systems
  • Analytical and problem-solving skills
  • Team leadership and employee guidance
  • Effective listening and communication
  • Presentation and design skills
  • Microsoft Office Suite and Google Business Suite
  • Web-based property management applications
  • Lead generation tools

Special Qualifications

California State Real Estate Salesperson License, Active, 02/01/20

Timeline

Business Development Manager

SIG Property Management
10.2021 - Current

Client Relations Specialist, Multifamily Division

LBPM
02.2020 - 09.2021

Operations Manager/Director of Marketing

SIG Property Management
06.2016 - 02.2020

Property Maintenance Supervisor/ Property Manager

Venture Property Management
01.2010 - 06.2016

Cinema and Television Arts - Emphasis in Film Direction

California State University Northridge

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Kyle Scott