Kyle Scott
Northridge
Summary
Dynamic Business Development Manager with a proven track record at SIG Property Management, excelling in lead generation and client retention. Skilled in CRM management and team leadership, I successfully implemented marketing strategies that enhanced client satisfaction and streamlined onboarding processes, driving significant growth in a competitive market.
Overview
15
15
years of professional experience
Work History
Business Development Manager
SIG Property Management
La Crescenta
10.2021 - Current
- Developed and implemented marketing plans that automated strategies for attracting new qualified leads.
- Managed CRM software to oversee a pipeline of prospects, educating them on real estate services.
- Converted qualified prospects into clients and facilitated successful onboarding processes.
- Established procedures and initiatives to enhance client satisfaction and retention rates.
- Participated in special projects related to company operations as directed by Broker.
Client Relations Specialist, Multifamily Division
LBPM
Sherman Oaks
02.2020 - 09.2021
- Managed pipeline of qualified prospects, educating on real estate and property management services.
- Converted prospects into clients and facilitated successful onboarding processes.
- Developed and implemented marketing plans to generate new qualified leads.
- Oversaw regional property management for portfolio exceeding 200 units with multiple onsite managers.
Operations Manager/Director of Marketing
SIG Property Management
La Crescenta
06.2016 - 02.2020
- Identified operational inefficiencies and collaborated with Broker to establish and implement new office policies.
- Managed interdepartmental personnel to drive companywide objectives.
- Coordinated with third-party vendors to execute administrative tasks, including rent increases and property inspections.
- Engaged prospective clients through active sales of property management services and maintained a robust referral network.
- Oversaw marketing initiatives by generating advertising materials and managing the company website.
- Handled client onboarding while supervising service and retention efforts.
- Led a team of four property supervisors, conducting weekly meetings and performance reviews.
- Participated in recruitment, staff motivation, and professional development initiatives.
Property Maintenance Supervisor/ Property Manager
Venture Property Management
Encino
01.2010 - 06.2016
- Coordinated maintenance for 750 doors across four properties, ensuring operational efficiency.
- Oversaw project schedules and daily operations for nine maintenance personnel.
- Facilitated company-wide inspections alongside city and bank representatives.
- Ensured quality and efficiency during unit turnover processes.
- Conducted training meetings for maintenance and leasing staff to enhance performance.
- Assisted with hiring processes to build a competent maintenance team.
- Developed tailored solutions for property-specific challenges impacting operations.
- Managed onsite duties including rent collection, leasing, marketing, and compliance with regulations.
Education
Cinema and Television Arts - Emphasis in Film Direction
California State University Northridge
Northridge, CASkills
- CRM and process management systems
- Analytical and problem-solving skills
- Team leadership and employee guidance
- Effective listening and communication
- Presentation and design skills
- Microsoft Office Suite and Google Business Suite
- Web-based property management applications
- Lead generation tools
Special Qualifications
California State Real Estate Salesperson License, Active, 02/01/20
Timeline
Business Development Manager
SIG Property Management
10.2021 - Current
Client Relations Specialist, Multifamily Division
LBPM
02.2020 - 09.2021
Operations Manager/Director of Marketing
SIG Property Management
06.2016 - 02.2020
Property Maintenance Supervisor/ Property Manager
Venture Property Management
01.2010 - 06.2016
Cinema and Television Arts - Emphasis in Film Direction
California State University Northridge
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