Kyle Schoen
North Hollywood
Summary
An experienced server and bartender who has a strong background in leadership, providing years of great hospitality to guest and other colleagues.
Overview
7
7
years of professional experience
Work History
Server/Bartender
BJ's Restaurant & Brewhouse
11.2024 - Current
- Provided training for new Bartenders on liquor and cocktail knowledge along with customer engagement
- Displays selflessness by ensuring others are set up for success by providing assistance during peak hours of business
- Always shows attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bartender
Rosa’s Pizzeria
01.2024 - 10.2024
- Deliver great attention to detail when building cocktails
- Provide assistance to fellow coworkers to ensure the guest are having a great experience
- Developed signature drinks that enhanced customer experience and increased sales.
Lead Server/Bartender
The Finn
07.2023 - 01.2024
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Route Sales Manager
Interstate Batteries
05.2022 - 07.2023
- Responsible for proper cash handling procedures
- Would always offer to upsell customers and other businesses based off their needs
- Built and maintain relationships with customers and businesses to establish long-term business growth.
Server
Red Robin
08.2018 - 07.2022
- Created great rapport with the guests
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Skills
- Strives as a team player
- Maintains focus in high-stress environments
- The ability to create and maintain a genuine connection with others
Awards
- Employee of the year as a server
- Andy Block Sportsmanship award in football
Timeline
Server/Bartender
BJ's Restaurant & Brewhouse
11.2024 - Current
Bartender
Rosa’s Pizzeria
01.2024 - 10.2024
Lead Server/Bartender
The Finn
07.2023 - 01.2024
Route Sales Manager
Interstate Batteries
05.2022 - 07.2023
Server
Red Robin
08.2018 - 07.2022