Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Phelps

San Diego

Summary

Upbeat and friendly, with exceptional communication and problem-solving skills. Proficient in managing customer inquiries and conflict resolution, ensuring customer satisfaction through efficient service. Committed to creating positive customer experiences and fostering long-term relationships.

Overview

8
8
years of professional experience

Work History

Kitchen Manager

Pizza Port
08.2024 - Current
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.


Sales Associate

HOA Mailers
03.2023 - 08.2024
  • Forecasted sales to management and collaborated to build effective sales team..
  • Collaborated with sales staff to identify target customers, promote products and increase sales.
  • Liaised with sales team to ensure consistency between promotional messaging and sales objectives.
  • Boosted sales performance by developing and implementing strategic sales plans catered to specific territories.
  • Traveled to various locations for siminars in order to increase sales

Apprentice Welder

MV Components
05.2022 - 03.2023
  • Received hands-on training on proper use and maintenance of welding tools and equipment.
  • Developed strong understanding of metallurgy, allowing for better material selection and welding outcomes.
  • Adapted to various working environments, quickly becoming proficient on new projects and with different materials.
  • Ensured safety standards were met by maintaining a clean and organized workspace.

Kitchen Line Cook

Costco Wholesale
08.2016 - 05.2022
  • Strengthened teamwork within the kitchen by providing assistance to other stations as needed during peak hours.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Promoted a safe working environment by adhering to established safety protocols for equipment use and maintenance.

Education

Associate of Applied Science - Welding

Universal Technical Institute
Rancho Cucamonga, CA
04-2022

Skills

  • Communication - I have great communication skills with patrons in stressful and busy conditions I've worked in retail and restaurant industries which require patience, responsibility, maturity and respect
  • Leadership - I'm not afraid of a challenge and push myself harder in order to achieve it I strive to learn more in a position in order to be the best at it

Timeline

Kitchen Manager

Pizza Port
08.2024 - Current

Sales Associate

HOA Mailers
03.2023 - 08.2024

Apprentice Welder

MV Components
05.2022 - 03.2023

Kitchen Line Cook

Costco Wholesale
08.2016 - 05.2022

Associate of Applied Science - Welding

Universal Technical Institute

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Kyle Phelps