KYLE PAUL
Summary
Professional with extensive expertise in tower operations, prepared to contribute to dynamic team. Adept at ensuring operational safety and efficiency while managing communication systems. Known for strong teamwork and adaptability to changing needs, with effective problem-solving and coordination skills.
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Automotive Tower Operator
Canadian Tire- Store 210
07.2021 - Current
- Developed workflows that improved operational efficiency across team tasks.
- Streamlined communication channels between multiple departments resulting in better coordination and decision-making during peak operating hours.
- Promoted a culture of continuous improvement within the team through ongoing professional development initiatives and sharing best practices among colleagues.
- Worked closely with managers to adjust daily workloads and maximize output based on equipment, parts, manpower, and other factors.
- Provided expert guidance on automotive parts selection based on customer needs and vehicle specifications.
- Developed strategic relationships with suppliers to enhance product availability and pricing strategies.
- Implemented process improvements to streamline parts ordering and delivery workflows, increasing efficiency.
- Oversaw quality control measures for incoming parts, ensuring compliance with industry standards.
- Issued parts to technicians to complete customers' repairs.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Ordered parts from various distributors to fulfill demands.
- Improved overall efficiency of tower operations with thorough scheduling, logistics management, and resource allocation.
Shipping & Receiving to Parts & Service Associate
Canadian Tire - Store 623 - Rockland, ON
04.2017 - 06.2021
- Verified shipping and receiving counts match picking and purchase orders documents.
- Oversaw loading and unloading processes to ensure timely delivery and adherence to safety standards.
- Managed incoming and outgoing shipments using warehouse management system.
- Coordinated inventory checks to maintain accurate stock levels and minimize discrepancies.
- Worked directly with Parts and Service Managers to achieve monthly revenue.
- Entered details such as payments, account information and call logs into the computer system.
- Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Managed client accounts by updating information and processing transactions accurately.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
Education
High School Diploma -
St-Francis Xavier Catholic High School
Hammond Ontario06-2019
Skills
- Team Player
- Workload Prioritization
- Leadership Motivation
- Performance Monitoring
- Production Planning
- Maintenance Routines
- Process Improvement
- Inventory tracking
- Order management
- OSHA regulations compliance
- Teamwork and collaboration
- Excellent communication
Languages
English
Native or Bilingual
French
Professional Working
Interests
- Embracing outdoor adventures such as camping and fishing
Timeline
Automotive Tower Operator
Canadian Tire- Store 210
07.2021 - Current
Shipping & Receiving to Parts & Service Associate
Canadian Tire - Store 623 - Rockland, ON
04.2017 - 06.2021
High School Diploma -
St-Francis Xavier Catholic High School
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