Kyle Murphy
marystown,Newfoundland and Labrador
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
12
12
years of professional experience
Work History
Owner
RPM Automotive Repair LTD
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Mechanic
Murphys Mobile Undercoating
05.2021 - 02.2022
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- To ensure long-lasting results, applied protective coatings such as undercoating or rustproofing techniques where necessary.
- Contributed to business growth by up-selling additional services such as paint protection or undercoating when appropriate.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Mechanic
Canadian Tire
10.2012 - 02.2022
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Education
Automotive Service Tech
College of The North Atlantic
St Johns Nl06-2011
Skills
- Small business operations
- Relationship building
- Customer relations
- Client service
- Operations management
- Business management
- Team oversight
- Financial planning
- Partnership development
- Marketing
- Verbal and written communication
- Business development
Languages
English
Native or Bilingual
Timeline
Owner
RPM Automotive Repair LTD
02.2022 - Current
Mechanic
Murphys Mobile Undercoating
05.2021 - 02.2022
Mechanic
Canadian Tire
10.2012 - 02.2022
Automotive Service Tech
College of The North Atlantic
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